Michael A. Email & Phone Number

3 day programme for a glimpse into the investmentbanking world. Partnered with the leadingInvestment Banking firms, Goldman Sachs, HSBCJ.P Morgan and Macquarie to run sector specificskills sessions to boost my employability anddeepen my understanding of Investment Banking.

Colchester, England, United Kingdom

On a monthly basis, prior to hard close, produced all the pay analysis, income and expenditure cost which include coding, posted accrual journalProduced and delivered accurate and timely monthly management accounting report for 10 budget holder incorporating income and expenditure, variance analysis, monthly and year-end forecast, and workforce activities analysis Meet with individual budget holders and equip myself with any addition information available from them that would help… Show more On a monthly basis, prior to hard close, produced all the pay analysis, income and expenditure cost which include coding, posted accrual journalProduced and delivered accurate and timely monthly management accounting report for 10 budget holder incorporating income and expenditure, variance analysis, monthly and year-end forecast, and workforce activities analysis Meet with individual budget holders and equip myself with any addition information available from them that would help enhance the month end preparation and reporting Carried out a regular costing for project to be undertaking by the budget holders Presented the logical costing and explanation to the budget holders for approval and additional updatesCurrently studying and undertaking exams for ACCA to become a fully certified chartered accountantCarried out all necessary coding error on pay and expenditure and post the adjustment journal Show less

Implementing measures to avoid stock damages, theft, and wastage.Monitoring shelve stocks and product displays, and the general appearance of the storeAddressing customers' requests, comments, and complaints.Overseeing salespeople, cashiers, shelf stockers, and other employeesMotivating employees to achieve targets.Training new staff members and scheduling shifts.

Communicating and coordinating with colleagues as necessary.Providing feedback on the efficiency of the customer service process.Maintaining a positive, empathetic, and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channelsEnsuring customer satisfaction and providing professional customer support.

London, United Kingdom

Responsible for managing a team of 4-7 team members, organizing and delegating store operational and administrative tasks. Managed shift rotas, including holidays and overtime.Communicated with regional management with monthly updates regarding store metrics including sales growth and product performance.Maintained oversight on cash handling and till reconciliation. Gained insight into compilation of store PnL statements for submission to senior management.Developed strong… Show more Responsible for managing a team of 4-7 team members, organizing and delegating store operational and administrative tasks. Managed shift rotas, including holidays and overtime.Communicated with regional management with monthly updates regarding store metrics including sales growth and product performance.Maintained oversight on cash handling and till reconciliation. Gained insight into compilation of store PnL statements for submission to senior management.Developed strong knowledge of company products and services, ensuring appropriate stock inventory and helping execute stock replenishment orders.Played a part in store adherence to legal and company policies, handling complaints and customer escalations. Show less

Developed strong knowledge of company products and services, ensuring appropriate stock inventory and helping execute stock replenishment orders.Gained detailed product knowledge, served customers and handled customers queries.

London, Greater London, United Kingdom

Assisted with regular commercial discussions on updating of visuals of product displays.Tasked with maintaining orderly layout of store, ordering and restock, and pulling forward stock on shelves.Provided high quality customer service

London, United Kingdom

Responsible for the signing off and filing documentation of deliveries from suppliers within the store.Developed time management skills breaking down deliveries into various food sections within strict time limitations.Processing high number of transactions and maintaining excellent customer satisfaction. Greeting customers and offering product information advice.

London, Greater London, United Kingdom

Bachelor'S Degree, Finanace, Accounting And Mananagemnt, Upper Second Class (2.1)

Activities and Societies: African and Caribbean Society; Economics & Finance Society; Business Management and Leadership Society ACCA.

Business Studies, Business, D*Dd

Pearson’s BTEC Level 3 Extended Diploma

Gcse, 10 A*-C

Mathematics - B English language - B