Michael A. Email & Phone Number

Odenton, MD, US

Germantown, Maryland, United States

• I develop and execute adaptable technology plans to achieve high-end technical results. I provide engineering support for multiple Windows-based classified networks, and the computer infrastructure that those networks.
• The SharePoint Administrator, and primary SharePoint POC, for the Systems Engineering team.
• The Interim Site Lead for Systems Engineering.Lastly, I am a key member and contributor to our Community of Inclusion team. This team ensures that IntePros Federal is maintaining an inclusive culture for all internal.

Systems Engineer providing SharePoint engineering support and SharePoint Online (M365) engineering support for multiple AIS clients.

Arlington, Virginia

As an Infrastructure Engineer, my roles and responsibilities include providing back end support, engineering, and troubleshooting for our SharePoint environment within the DOD environment on the JSP network.

Arlington, Virginia

My responsibility is to provide Senior System Engineering and Desktop Support to the Army Human Resource Systems (AHRS) team, within DoD, from a user and server (systems) perspective. This involves heavy amounts of detail oriented troubleshooting in a fast pace environment.

Arlington, VA

My responsibility is to provide Senior System Engineering and Desktop Support to the AHRS team, within DISA, from a user and server (systems) perspective. This involves heavy amounts of detail oriented troubleshooting in a fast pace environment.

Washington, District Of Columbia

As a Server Administrator for Acuity, Inc., I contracted to the Department of State, where my responsibility was performing maintenance on the on-premise server infrastructure that is currently present, troubleshoot issues via tickets, and provide IT support and innovation for the DOS computer infrastructure.

Springfield, Virginia

As a Tier 3 Systems Engineer, my responsibility is to ensure that software being implemented within the Department of State is compatible is fully functional in DoS's infrastructure. This includes analyzing Group Policy Objects (GPOs), registry keys, utilizing a test environment, organizing test/use cases, and providing documentation about the request.

Springfield, Virginia

• Remedy ticketing system.
• Primary Engineer for adding, modifying, and configuring user accounts and devices to HP Network Administration, TACACS+, and Radius.
• Primary Engineer for troubleshooting RSA Token Fob accounts.
• Primary Engineer for monitoring risk scores of numerous servers via iPost database.
• Primary Engineer for providing switch access to multiple users and groups.
• Primary Engineer for providing network and device access for users.

Office Of Personnel Management

Researching multiple technologies (Virtualization, NetBackup, Archiving)Testing multiple softwareResearch Archive Solutions for Exchange ProjectCreate spreadsheets and DARs (Decision Analysis and Resolution)Repackage software applications via InstallShield

• Create/Update/Modify Incident Tickets
• Resolve Technical Issues at multiple user locations
• Serviced over 1,000 users
• Software and Hardware Setups and Installations (Visio, Project, Adobe Acrobat, etc…)
• Extensive Active Directory experience (Windows XP)
• Extensive ARS experience (Windows 7)