Michael Arnold Email & Phone Number

Bridgeville, PA, US

Pittsburgh, Pennsylvania

LinkBloom offers marketing/advertising/coaching solutions to both small and large businesses, specializing in affiliate marketing. Our success is driven by creating a simple step-by-step process specifically tailored to each customers’ product needs. We can also build customized websites, manage social media accounts, and build marketing content - all done.

Greater Pittsburgh Area

Carnegie, Pennsylvania

• Lead dynamic multi-practice project teams in order to design, develop and, support multiple technologies and processes to include Microsoft, Salesforce, Infor, and Platform Services
• Understand roadmap and vision of business and technical teams, and assist in mapping project requests as appropriate.
• Effectively lead communication and documentation of business and technical information in line with agreed processes and procedures.
• Partner with Business Technology Partners in order to gain confidence and acceptance within the teams.
• Act as trusted liaison and participate in defining solutions to solve complex, multi-disciplinary business problems with long-term implications.
• Recommend competitive solutions to improve business decision-making with a focus on the core systems and integrations, technology strategies, and standards.

IT Project Manager - Enterprise Services and Initiatives

• Generate and maintain detailed implementation plans for Petrosoft’s backoffice software installation to include the utilization of standard project management methodologies and principles.
• Initiate, plan, and execute the implementation of roadmaps for Petrosoft’s backoffice software for client’s Point of Sale Systems
• Develops cross-functional, change management and implementation strategies, ensuring that all of the participating parties have committed to effective implementation of the processes and procedures.
• Interface remotely with Petrosoft’s backoffice hardware and software using Linux shell and corresponding servers and all components/services including Authentication, DNS, File Systems, DHCP, FTP, TCP/IP and others
• Utilize the Salesforce customer relationship management (CRM) service for case and task management
• Reports on progress of client initiatives and Point of Sale system back office installations

• Served as a Rank E5 Staff Sergeant at the Charleston Air National Guard Base troubleshooting and maintaining aircraft structures, systems, components, and support equipment to ensure a 100% flying and mission complete.
• Accomplished Isochronal Aircraft Inspections to include pre, post, and through flight inspections
• Performed corrosion prevention and control inspections in accordance with Quality Assurance (QA) guidelines
• Maintained a 100% inspection and work safety rating
• Served as Element Leader at Basic Military Training
• 5 Level Qualified C-130 Flying Journeymen

• Prioritize, and document IT-related solutions that meet the needs of the Independent Verification & Validation Program
• Supervise, plan, and coordinate technical review of the NASA complex electronics handbook
• Plan, develop, and maintain the Satellite Software Anomaly database in SQL Server
• Maintain NASA’s IV&V IT inventory list, keeping inventory accountability integrity
• Use various Linux distributions, including Kali Linux, in NASA's IV&V Cyber Security Training (NICST) Program to learn common cybersecurity fundamentals, attacks, and practices
• Employ knowledge of various programming and networking protocols

• Collaborate with internal and external customers to identify requirements
• Assist in the creation of databases using multiple DBMS including Microsoft Access and SQL Server
• Work in Microsoft Access to develop and maintain forms in compliance with customer requirements
• Operate in ASP.NET to maintain and test the Undergraduate Application for the Undergraduate Department using Visual Studio and editing HTML pages.