Michael Bishop Email & Phone Number

Independence, Mo, Us

Kansas City, Missouri, United States

Monitoring systems and responding to issues, often creating ad-hoc programs to notify/correct issues on a Unix server. Maintaining relationships with product owners, end users and vendors. Coordinating large-scale projects and exercises, both with internal resources and external partners. Leading efforts to create and maintain production stability and business continuity. Creation and execution of test scripts for system validation post-patching. As Team Co-Lead, Coaching and mentoring a team of eight through the politics and procedures of the job and working as a small project manager on internal projects, and working closely with the project managers on larger projects to create timelines and report work. As Scrum Master, Leveraging SCRUM/Agile methodologies as well as implementing Scrum style to our projects and daily work. As Team Lead, Leveraging Microsoft ADO tools to prioritize, assign, and complete tasks. Promoted from Lead Analyst to Team Co-Lead within Wire Technical Team working within the Payment Support Group. Given Scrum Master duties after completing certification.

Bonner Springs, Kansas, United States

Facilitated workshops of 20+ workers, training them on how to interact with patrons and move as their characters. Directly managed a small group of 12-13 individuals to ensure their punctuality for various stage shows and events. Managed worksite disputes between actors. Ensured all actors fulfilled their contractual requirements. Coordinated with security members to ensure continual cast safety. Apart from management roles I have served as a cast member for every season since 2014.

Kansas City, Missouri Area

Use leadership skills such as: communication and oversight of other analysts, coordination with offshore analysts, business partners, and external vendors; creating and/or executing test plans; coordinate access requirements; create, load, and oversee documentation creation.Single point of contact for project related information flow between business and I/T.Manage small team of analysts. Made assignments. Held analysts responsible for deliverables. Arrange meetings with business partners.Gained hands-on experience with ErWin modeling tool. – Added new subject areas to existing databases, ensuring integration for faster reporting and better DB performance

Kansas City, Missouri Area

Design, analyze, and implement test procedures for Oracle Upgrades.Design, create, or alter existing Korn shell (KSH) scripts for file transfersUsing KSH scripts, create and clone secure transfer scripts (PGP, SFTP, SCP).Understanding of design and implementation of secure transfer protocols.With understanding of AS2 product (Axway Interchange), and KSH experience, studied and took ownership of the file transfer KSH script after AS2 product data was brought in house.Have hands-on experience with ErWin modeling tool. – Added new subject areas to existing databases, ensuring integration for faster reporting and better DB performance.

Kansas City, Missouri Area

Supported and maintained several systems. i.e. retail sales/inventory control system, inventory scanning system, marketing reporting system, retail datamart, secure file transfer systems. Oversaw upgrade of client/server system to Web based system.Responded quickly and efficiently to program breaks during nighttime batch pass runs.Worked with business partners to design and develop bug fixes and operational improvements.Coordinated program fixes and worked with offshore analysts for seamless transitions of modified systems.Power user for AS2 system (Axway Interchange).Power user for Connect Enterprise FTP software.Studied, analyzed, and developed documentation for systems without a Subject Matter Expert.

Kansas City

Using Net Objects Fusion Designed and Built Documentation Website -- structure of which continues to exist today.