Michael Wagner

Michael Wagner Email and Phone Number

Senior System Engineer @ City of Tampa
Saint Petersburg, FL, US
Michael Wagner's Location
St Petersburg, Florida, United States, United States
About Michael Wagner

Experienced Infrastructure Engineer with over 15 years of expertise in designing, implementing, and managing large-scale IT infrastructure systems. Proficient in VMware Horizon VDI computing, POS Systems, and security protocols. Known for delivering robust and scalable solutions that enhance organizational performance and operational efficiency. Skilled in project management, team leadership, and continuous process improvement. Adept at troubleshooting complex issues and driving strategic initiatives for effective infrastructure modernization.Specialties:*Change Management*Cross Functional Collaboration*Horizon VDI*Mentoring*Microsoft Active Directory*Scripting*Training*VirtualizationVMWare vCenter | VMWare vSphere | Horizon Virtual Desktop Infrastructure |Windows Operating Systems | Retail POS Systems | Horizon Universal Access Gateways |Horizon Dynamic Environment Manager | Microsoft Active DirectoryAvailable to discuss new opportunities. Please contact me at michael.a.wagner15@gmail.com

Michael Wagner's Current Company Details
City of Tampa

City Of Tampa

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Senior System Engineer
Saint Petersburg, FL, US
Michael Wagner Work Experience Details
  • City Of Tampa
    Senior System Engineer
    City Of Tampa
    Saint Petersburg, Fl, Us
    View
  • Qurate Retail Group
    St. Infrastructure Engineer
    Qurate Retail Group Jan 2008 - Nov 2024
    United States
    ● Designed, built, and implemented a Horizon VDI Environment for HSNi call center agents, which reduced operating costs and completed with zero downtime.● Deployed, configured, and maintained VMware Horizon infrastructure, including Connection Servers, Dynamic Environment Manager, Unified Access Gateway, and App Volumes.● Built vCenter environment including ESXi hosts, datastores, and distributed switches to support the new agent model for call center.● Regularly patched and upgraded vCenter and ESXi hosts and Horizon components to ensure stability and security.● Build VDI Pools to consolidate distinct brands of the business to use one desktop, which made teams more productive and saved resources. ● Created and maintained virtual workstation gold images for desktop pool deployment to call center agents and back-office teams.
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  • Regions Bank
    Desktop Services Tech Ii
    Regions Bank Jun 2007 - Nov 2007
    Florida, United States
    ● Maintained PCs and supported and repaired printers throughout Central Florida to provide operation stability to the company. ● Diagnosed network issues and provided recommendations for improvements to secure the banking environment. ● Supported hardware on servers, workstations, printers, and network equipment to continue operational efficiency and value-added customer experience.
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  • Sun-Sentinel
    Senior Desktop Engineer
    Sun-Sentinel Aug 2001 - Mar 2007
    Deerfield Beach, Florida, United States
    ● Managed 2000+ users in Windows and Apple environments, which enabled consistency and productivity throughout the company. ● Installed, configured, and supported software and hardware installation. ● Oversaw comprehensive troubleshooting of systems, including resolving issues up to router level.● Maintained and administered client workstations in a network atmosphere. ● Served as System Administrator of SMS 2003 Server to provide light touch OS deployments and security patches provided by Microsoft.
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Michael Wagner Education Details

  • Keiser College
    Keiser College
    4.0

Frequently Asked Questions about Michael Wagner

What company does Michael Wagner work for?

Michael Wagner works for City Of Tampa

What is Michael Wagner's role at the current company?

Michael Wagner's current role is Senior System Engineer.

What schools did Michael Wagner attend?

Michael Wagner attended Keiser College.

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