Manager - Coverage Team
CurrentManage a team of 40+ adjusters, supervisors and administrative staff handling claims involving three (3) different States and seven (7) different policies. Responsible for oversight of coverage investigations to determine if coverage denials are appropriate based upon policy language. Responsible for the review of all allegations of material misrepresentation in the application process that might warrant the rescission of the policy. Responsible for hiring qualified new staff and integrating into work flow based on evaluation of performance and competencies. Coaching and evaluation of existing staff and evaluation and implementation of new and improved training methods.