Maximized efficiency and time management by effectively planning and organizing new client routes within territory. Contacted new and existing customers to outline benefits of products. Placed orders and answered customer questions in person through email and over phone to maximize customer Service. Prepared and processed contracts and order forms for new and existing customers. Identified customer needs to deliver relevant product solutions. Monitored customer order process and addressed customer issues. Followed up with customers after installations to assess quality service and customer satisfaction. Worked with production teams to assess update and optimize delivery dates for customers. Pursued new accounts through lead Generation, cold calling and advertising referrals.

Greeted customers, answered questions and recommended specials, wine and deserts to increase profits. Operated POS terminals to input orders, split bills and calculate totals. Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs. Developed rapport with guests and assisted to generating repeat business by providing exceptional customer service.

Managed entire facility. Advised customers with service recommendations, updates and complete satisfaction. Managed Advisors, Technicians time and safety procedures.