Michael Adams Email & Phone Number

Cleveland, Ohio, United States

• Lead, supervise and support direct reports to meet service goals and assure program outcomes are achieved. • Implement and execute program goals and strategies as defined and directed by Chief Program Officer.• Serve as the first point of contact for upper management/executives on program information, progress, and achievement of outcomes. • Is responsible for leading efforts to recruit, train, and manage a team of full-time staff which include Career Specialist Instructors, Assistant Manager of JOG and Employment Specialist to meet the needs of program implementation.• Oversees continuous improvement of processes in recruitment, selection, and orientation. • Maintain compliance with policies, procedures, regulatory and accreditation standards, and contractual performance agreements as it relates JOG, JAG and other government contracts.• Interface with internal departments and external entities to facilitate the provision of contracted services and plan for future program initiatives and activities.• Provide supervision, management, and leadership for the program operations team, effectively and positively communicating initiatives and motivating team members as needed to enhance outcomes and improve value for teens and young adults. • Ensure data and paperwork is regularly updated and that Y.O.U. is compliant with any required input of data.• Oversee and facilitate the events that support the JOG program.• Ensure effective and timely communication with all involved stakeholders. • Oversight of JOG partnership and internal expertise & guidance• Maintain & foster formal & informal school & partner relations• Promote quality service delivery for optimal participant outcomes. • Ensure positive interaction and collaboration with participants to maintain client satisfaction.

Works with the Senior Manager to organize program initiatives, goals and outcomes that align with Y.O.U.’s strategic vision. Responsible for support of the overall implementation and execution of the program at Y.O.U., and oversees a team of staff that implements program goals in a school setting.• Maintain compliance with policies, procedures, regulatory and accreditation standards, and contractual performance agreements.• Assist with new staff trainings and orientations.• Provide supervision, management, and leadership for the program operations team, effectively andpositively communicating initiatives and motivating team members as needed to enhance outcomes and improve value for teens and young adults.• Ensure data and paperwork is regularly updated and that Y.O.U. is compliant with any required input of data in public/government management information systems.• Review, monitor and analyze program data in the various data systems.• Ensure effective and timely communication with all involved stakeholders.• Promote quality service delivery for optimal participant outcomes.• Responsible for the implementation and oversight of scholarship opportunities.• Attend and represent the organization in various meetings in order to build relationships and developexternal projects.

Cleveland, Oh

Employment Specialists work to match high school students and young adults to internship and work opportunities with prospective employers. They act as a bridge between meeting the needs of employers and placing youth and young adults in available positions. The Employment Specialist is responsible for cultivating relationships with new and current employers to provide and develop meaningful internship and work experiences for youth participants. They also work to ensure that Y.O.U. youth and young adults possess the attitude, abilities, and skills that employers expect of an entry-level worker.

Cleveland/Akron, Ohio Area

• Assist Restaurant Manager with training and development of staff.• Communicate with Manager and Upper Management on all matters relating to the Restaurant.• Maintain work areas clean and organized.• Use proper cash handling and accounting procedures.• Act as Restaurant Manager when required.• Resolve employee and guest-related problems.

3099 Mayfield Road, Cleveland Heights

• Developed concept and business plan for perennial “A-List” restaurant; • Implemented financial reporting and control mechanisms; • Hired staff and established employment practices; • Managed marketing, publicity, vendor relations, community involvement, event planning, customer satisfaction, legal compliance aspects of $500k business.

• Demonstrated ability to breakdown complex legal procedures and process to a technical team of software developers so that they could develop software that supported efficient business process;• Prioritized internal efforts based on ability to gather external information and use this information to provide quick decisions to the operational and IT business units. This skill set was very valuable as the company was experiencing phenomenal growth and prioritization was a key to the success of the organization.

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Blachman Award: Best essay on improving the local, state or national government Dean’s Honor List: Spring, 2000, Spring, 2001 CALI.

Ba, Political Science

Activities and Societies: Delta Phi Fraternity (Phi Chapter) Varsity baseballCo-captain, Varsity Baseball, 1992-1993 season