Michael Albea Email & Phone Number

United States

Genuine guest relations, accommodating guest requests and expectations through consistency and team-work.

Six month management rotation program focused around retail, wholesale, and support center operations. Program encourages building sustainable shift management skills from the ground up.

Oversaw check-in and -out procedures, guests services, audit-packet, maintained in- and out-of-house phone calls, as well as handled guest's reservation/cancellation concerns

Durring the summer of 2009 I consistently and dilengently participated in the duties/responsibilities consistent with members of the full-time staff at the Holiday Inn Rosslyn at Key Bridge located in Arlington, VA. During the program I was an active member of the accounting, front-desk and cafe departments. I gained increadible first-hand experience with the Holiday Inn Rosslyn and the organization showed me the importance of work ethic and valued customer relations.

Employeed during the summers of 2007 and 2008. Worked with various models of textile machinery and provided assistance towards the loading and unloading of equipment.

Completed over 55 hours of training and received my class B Commercial Driver License. Operated transit vehicles ranging from 20 - 60 feet in length. Provided a safe means of transportation for East Carolina University students during weekday and weekend hours.

Assisted customers and maintained designated areas

Bs, Business Administration; Management Concentration

Activities and Societies: Alpha Kappa Psi Professional Fraternity

Business Administration