Michael Albert

Michael Albert Email and Phone Number

Commercial Roofing @ A&M Home Services
lakeville, indiana, united states
Michael Albert's Location
Elkhart, Indiana, United States, United States
About Michael Albert

Service Department Manager in the commercial roofing industry with a demonstrated history of working in the construction and technology industries. Skilled in Nonprofit Organizations, Sales, Team Building, Management, and Leadership. I am focusing on applying customer service and leadership skills I've learned over the years to my role.

Michael Albert's Current Company Details
A&M Home Services

A&M Home Services

View
Commercial Roofing
lakeville, indiana, united states
Employees:
14
Michael Albert Work Experience Details
  • A&M Home Services
    Commercial Roofing
    A&M Home Services Aug 2024 - Present
  • Slatile Roofing, Sheet Metal, & Masonry Restoration
    Service Department Manager
    Slatile Roofing, Sheet Metal, & Masonry Restoration Dec 2020 - Aug 2024
    South Bend, Indiana, United States
    Receiving phone calls and email notifications about customers with roof leaks.Entering customers information into the Company's CRM software.Estimating repair costs and writing proposals for customers.Dispatching the repair ticket and scheduling specific technicians.Purchasing, picking up and delivering materials to the job sites.Collecting and processing repair/inspection information from the technicians and delivering that information to the customers.Generating invoices and sending them to the customers.Following up on unpaid invoices with customers.In the first year on the job the revenue was more than tripled from the last year of my predecessor.
  • Slatile Roofing & Restoration Co., Inc.
    Assistant Project Manager
    Slatile Roofing & Restoration Co., Inc. Nov 2017 - Dec 2020
    South Bend, Indiana Area
    *Searching for jobs to bid on confirming they are within our coverage area and confirming that the specified manufactures and products are what Slatile works. *Attending pre-bid meetings, bid openings and job meetings. *Managing all job documents from the bidding phase to two years after the jobs have been completed. *Completing all bid forms and documents related to and required for bid openings. *Managing the Project Manager’s calendar, compiling and delivering Submittals for the Architect/Construction Manager, submitting PIN/warranty information to the manufactures.
  • Fresh Start Church
    Worship Leader
    Fresh Start Church Jan 2019 - Mar 2020
    Elkhart, Indiana Area
    * Leading the musical portion of the Worship Service* Picking out songs, practicing them and disseminating that information to the team members.* Conducting two pre-service practices.* Cultivating team members, identifying their strengths, and mentoring them into new skillsets.* Identifying talent from the community and collaborating with them to make a positive impact on the Sunday morning worship service.
  • Apple
    Product Specialist
    Apple Jan 2014 - Nov 2017
    Mishawaka, In
    *Created strong rapport and became a trusted advisor to customers, using probing questions.*Gained complete understanding of all of Apple’s products and services. *Learned how products work together as part of the Apple ecosystem to help enrich customers lives. *Utilized fearless feedback to leaders and peers to create a healthy workplace culture.*Diagnosed, troubleshot, and resolved issues with customers’ Apple products. *Restored customer faith in Apple and their products while utilizing empathy, technical ability, troubleshooting and problem solving that had been gained as a skilled expert.*Worked in Business to Business sales at a high volume while still providing support to those who needed it at the business level. *Spoke with customers on the phone helping them resolve technical and sales issues. Processed orders, created managed, and delivered educational group meetings.*Developed and trained Apple’s facilitation process to serve and train internal and external audiences on features, benefits, and tools within the ecosystem. This included having regular training appointments with customers who wanted to use their devices more effectively. *Internal training with new employees, teaching them about product knowledge and how Apple worked.
  • Modern Kitchen
    Operations Manager
    Modern Kitchen May 2013 - Jan 2014
    Elkhart, Indiana Area
    * Loading and unloading cabinetry, appliance, and countertop trucks. * Delivering and unloading products to the job site.* Management of overstocked and duplicate product.* Management of our warehouse facilities including cleaning, organizing, and maintaining the grounds and buildings.* Assisted in tear-out of existing kitchens and baths that are to be remodeled.* Service related work or installation/remodeling.* Went above and beyond scope of duties, listing and selling non-inventory items creating a revenue stream of over $8000.00
  • Guggisberg Cheese, Inc
    Cheese Maker
    Guggisberg Cheese, Inc Oct 2012 - Jul 2013
    Middlebury, In
    • Manufacturing and clean up of 30 tons of cheese daily.• Monitoring the PH and chemical balance during the cheese making process.• Detailed cleaning and sanitization of cheese making equipment
  • Elkhart County Sheriff'S Department
    Shift Commander
    Elkhart County Sheriff'S Department Dec 2008 - Jun 2012
    Elkhart, In
    • Was responsible for the safety and security of over 20 employees and 900 inmates.• Handled employee development, discipline, evaluations, and training.• Generated weekly staffing schedules.• Monitored and regulated overtime budget.• Generated and edited multiple reports per shift.• Responsible for a 98 million dollar facility.
  • Indiana Army National Guard
    Infantryman
    Indiana Army National Guard Feb 2005 - Feb 2011
    Elkhart, South Bend In; Baghdad, Iraq
    • Cooperating with allied forces and maintaining a secure environment for U.S. Military personnel.• Navigating through Iraqi terrain, through map reading and communicating clear concise instructions.• Following verbal and written orders from superior staff and accomplishing the mission.
  • Vector Marketing
    Salesman
    Vector Marketing Jun 2004 - Oct 2004
    South Bend, Indiana Area
    • Making initial contact with potential customers• Assessed needs of the customer.• Present customer with the product, explaining all of the details benefits and prices.• Helping to direct customer to the right product for them.

Michael Albert Education Details

  • Bethel College
    Bethel College
    General Studies
  • Goshen High School
    Goshen High School
    General Studies

Frequently Asked Questions about Michael Albert

What company does Michael Albert work for?

Michael Albert works for A&m Home Services

What is Michael Albert's role at the current company?

Michael Albert's current role is Commercial Roofing.

What schools did Michael Albert attend?

Michael Albert attended Bethel College, Goshen High School.

Who are Michael Albert's colleagues?

Michael Albert's colleagues are Tala Alzghoul, Matthias O'brien, May Moe, Megan Brouyette, Mark Espinosa, Steven Hurst, Tommy Rogers.

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