- Produced, shot, and edited content which resulted in a 60% increase to views and engagements across client’s social platforms.- Styled, photographed, and edited client’s luxury fabrics which led to 40% increase in revenue through e-commerce channels.

- Conducted daily and weekly meetings with 6 aquarists to ensure they were meeting long-term goals, implementing new projects, and improving the welfare of the animals through continued improvement of our practices.- Oversaw the safe practice and completion of 200+ medical procedures to ensure policies were being followed for the health and safety of animals and staff.- Lead training of new staff members leading to a 30% decrease in animal mortalities, and a 20% increase to overall exhibit cleanliness and animal welfare.- Increased project completion rate by 30% during my tenure, leading to the continued improvement of the standard of animal care provided by the department.

Impact at scale- Increased net new opps by 193% through outbound lead channel resulting in $1,900,000 CAD quoted, a 70% increase for the company.- Developed and implemented a short-form content strategy to improve brand image, educate target audience, and convert customers.- Developed SOP’s, managed content scheduling, implemented copywriting strategies, and directed a creative team of animators, voice actors, and editors to produce engaging social media content.

- Evaluated the needs of the customer to tailor a product which suited their needs, leading to an increase of 30% for store profits while improving the reputation of the store in the community.

- Part of a small team who imaged miniscule insect specimens under high power microscopes for world renowned public scientific database.- Team imaged, edited, and processed 1000's of specimens from around the world per day.- Gained 100's of hours of photo editing experience, ensuring each image contained sufficient detail in all areas of the image, cropped to the correct size, and is the best image possible, giving the public the best chance of learning from the image.

- Worked on a team studying the effects of invasive mussel species on on the ecology and population of native mussels.- Studied 100's of previous peer-reviewed journal articles to gain relevant information on the topic and build a base of knowledge.- Performed data collections from various scientific instruments in both the field and in controlled laboratory environments.

- Worked with Professor as well as graduate students on an internationally renowned research project intended to improve the health of the migratory path used by Monarch butterflies.- Gained extensive experience in the use of Microsoft Excel to enter large amounts of data at any one time, categorizing the data as well as manipulating and performing calculations.- Conducted research on past, peer-reviewed journal articles to gain a better understanding of the and gain potentially valuable knowledge towards the goal of the study.

- Played a key role in designing the banner above the front desk with pricing of the services offered.- Ensured the display contained a logical flow of information from from required services, to explanation for the service, pricing, and finally luxury type service which improve the customer experience, while maximizing company profits.- Aided in the creation of business cards for senior management.- Ensured the cards stylistically matched the branding of the company, while placing relevant and important information in an easy to find location.- Assisted in the redesigning of the customer order form for the largest fleet client contracted by the company, allowing for easier communication between both businesses.

- Acted as the first impression of the business as the customer entered the location.- Spoke with the client to obtain all necessary personal information.- Collected detailed information of the vehicle in question, entering the information in our system to create a customer profile.- Managed inventory, placed orders and interacted with suppliers, maintaining positive relationships within the scope of the business.

- Sold various cellular talk, text, and data plans to general consumers as well as small business owners on behalf of Rogers Communications, the marketing companies #1 client. - Evaluated the needs of the customer on a per-account basis by analyzing the details of the account such as amount of data used, minutes talked, texts made, as well as the number of phone numbers tied to the account, all whilst continuing a conversation with the customer to gain further information as well as building a personal connection with the customer.-Used this information to cater a marketing and sales strategy towards the customer, suggesting packages which offer maximum benefit to the customer, while maximizing profits gained by the contracting company.