Michael Alli Email & Phone Number

New York City Metropolitan Area

Addressed and solved customers' issues during high volume or unusual events.• Developed and trained new employees ensuring appropriate staffing for company.• Recorded daily sale reports and sent weekly sale reports to leadership.• Supervised employees by delegating task such as fixing and ensuring the franchise is at its bestshape.• Developed positive relationships with staff by enforcing an ongoing communication plan with the team.• Ensuring proper cash management and cash register policies.• Assisted withplacing orders, maintaining stock and facilitating store inventories quarterly.• Acted as the point of contact to address customer or team members’requests, feedback, and issues when manager was absent.