Business Owner
Current• Control full P&L for sales, marketing and internal operations to manage financial standing of company.• Lead budget implementations, manage budgets, administer P&Ls and achieve margin targets to stay on track with growth plans.• Handle all franchise finance and employee administration responsibilities including benefits, accounts payable/accounts receivable, payroll, workers compensation, unemployment, and all required federal and state government filings. • Key administrator in the development of annual business plans, forecasts, and budgets as well as short and long-term growth strategies. • Oversee day-to-day administrative operations.• Direct day-to-day operations focused on attainment of key business metrics and continuous improvement initiatives.• Build great rapport with all customers in an effort to grow a relationship and generate business. • Offer exceptional customer service to differentiate and promote the company brand.• Answer customer questions and addressed problems and concerns in person and via phone.• Communicating with clients, and other individuals to answer questions and explain information.• Create social media accounts • Started the company from the ground up, while wearing every hat of the company.