Created educational experiences for students who navigated the College’s Code of Conduct process by presenting and adjudicating conduct cases on behalf of the College Applied experiential learning theory to the supervision, professional development, management, training, and support of 5 front desk student assistants in the effort to ensure the highest level of student support across campusManaged the day-to-day functions of the Office of the Dean of Students with an emphasis on providing incredible customer service Coached and guided students facing difficulties in one-on-one meetings by connecting them with diverse campus resourcesMember of the Students of Concern Committee that functions to provide support to students who present drug, alcohol, or mental health concernsServed on the Dean of Students on-call rotation, responding to campus emergencies and students in crisis Collaborated with diverse campus stakeholders to ensure accuracy and timeliness of adjudication for conduct, student care, and honor code casesOversaw the College’s FAST report system through connecting students with appropriate College administratorsUsed Maxient software to coordinate and maintain thousands of student case files annually Staff member for the 2017 and 2016 hurricane evacuation teams that helped provide hundreds of students with safe accommodations during mandatory evacuations of the coastal counties of South Carolina

Manage all aspects of CollegiateLink software that connects over 16,000 students with experiential learning opportunities Facilitate co-curricular tracking administered through the CollegiateLink softwareOversee marketing strategy used to engage more students in using CollegiateLink softwareApply college student involvement theory to the creation of experiential learning curriculum Track and maintain student progress of the Office of Student Engagement’s leadership certificate programsConsult with key stakeholders on campus in order to maximize the technology while helping departments reach their goalsTeach personal development classes such as “University Experience” for first year students and “Dynamics of Leadership”Promote and represent the Office of Student Engagement and UBLinked at new student and transfer student orientation information fairs

Applied and developed problem solving skills to assist student customers, coworkers, and faculty members build a sense of community throughout the student union and across campusExcelled in the completion of many unique duties including working as the school mascot and assisted with campus-wide events like Family Weekend, Opening Weekend, Freshmen Orientation, and Haunted UnionMastered office communication skills by answering phone calls from students, parents, and customers at a high volume on a regular basis Developed a strong understanding of how the school operates and functions due to the high level of communication that has been established with other offices across campus