Michael Aten Email and Phone Number

• Market Research - Collects data on consumers, competitors and market place and consolidates information into actionable items, reports, recommendations and presentations • Technology Implementation - Sourcing and purchasing equipment and supplies according to the company’s budget and time frames. Finding new uses of existing technologies as well as implementing new technical systems.• Brand Development - Maintain web presence in a continuously changing business environment.• Advertising/Graphics - Create and display advertisements in the most appropriate form of media.• IT Support - Developing standard operating procedures and best practices, including providing written protocols and guidance to user staff including those for architecture, security, disaster recovery, standards, and service provision.• Training - Works with staff to develop strategies and plans to enhance customer services, improve user effectiveness, and foster innovation from the service staff. Consistently demonstrates a professional and positive approach and attitude to other employees, and to treat their technological issues and concerns with sensitivity.

• Works with management and other departments to implement a successful IT plan.• Assists in the implementation of the IT plan and trains the individuals who will need to use it.• Establishes various guidelines for evaluating the IT systems and determining where changes should be made.• Assists in budgeting for IT expenses, including the purchase of new equipment and software when necessary.• Diagnoses issues when computers or other technologies are not working as they should.• Implements a plan for repair or replacement of computers and other forms of technology.

• Maintains accurate inventory controls by categorizing merchandise in bins by department, labeling overstock merchandise, scanning merchandise daily, adjusting inventory levels in the perpetual inventory system, and executing Company programs. • Utilizes handheld scanner to identify items needed on the salesfloor and retrieves merchandise from inventory bins, occasionally utilizing a ladder or power equipment, such as a power jack or sky lift. • Monitors area for signs of shrink and potential security risks, and contacts management and/or In-Store Loss Prevention when problems are identified.• Ensures a safe and clean environment by maintaining safety standards, such as stabilizing merchandise on risers, highwalls, and features; securing merchandise on displays; ensuring ladders are properly secured; removing empty pallets, cardboard, and trash from the salesfloor; and performing maintenance and cleaning which requires keeping floors dry, neat, and clean.