Michael B. Email & Phone Number
Who is Michael B.? Overview
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Michael B. is listed as IT Project Manager at NEP Group, Inc. at NEP Group, Inc., a company with 3092 employees, based in Cecil, Pennsylvania, United States. AeroLeads shows a matched LinkedIn profile for Michael B..
Michael B. previously worked as IT Project Manager at Nep Group, Inc. and Business Systems Analyst at Bon Tool Co. Michael B. holds Computer Information Systems, 3.22/4.00--- Major Gpa: 3.48/4.00 from Robert Morris University.
Email format at NEP Group, Inc.
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About Michael B.
I am a young professional working in Pittsburgh, PA. I graduated in 2017 from Robert Morris University with a BS in Computer Information Systems. In my role at Pomeroy I service both Bayer and Highmark Health clients. Future ambitions to further my career in the IT industry as a business analyst. Outside of professional circles, I have always been a highly competitive athlete, playing football, and enjoying the outdoors. Balancing my education and athletics provided me multitude of things, mostly the importance of dedication and teamwork, and adversity.
Michael B.'s current company
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Michael B. work experience
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Business Systems Analyst
System Support Specialist
- Serve as the initial point-of-contact for troubleshooting software, Laptop/PC hardware, and printer problems in a mixed OS environment.
- Generate trouble tickets for problems and work to resolve the issues in a timely manner.
- Provide phone and in-person support to users in the areas of e-mail, directories, standard Windows and MAC desktop applications, and other in-house applications.
- Prepare new laptops and desktops for deployment to offices and mobile units in the field.
- Support users by installing, configuring, and deploying software packages on company hardware.
- Responsible for ongoing maintenance, management and tracking of company owned hardware and software
Service Desk Analyst
- Currently support both Bayer and Highmark Health clients on:
- Responsible for assisting clients in troubleshooting, diagnosing, and resolving application issues following standard operating procedures utilizing knowledge support tools
- Initiated and facilitated the following ITLL processes Incident Management, Request Fulfillment, Access Management, Problem Management, and Knowledge Management.
- Logged all client contacts (calls, emails, web forms, chat sessions, or voicemails) into the appropriate service for metrics and KPI
Colleagues at NEP Group, Inc.
Other employees you can reach at nepgroup.com. View company contacts for 3092 employees →
Vutha Un
Colleague at Nep Group, Inc.Cambodia, Cambodia
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CS
Cynthia Shires Curley
Colleague at Nep Group, Inc.Dallas-Fort Worth Metroplex, United States
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AC
Aaron Campbell
Colleague at Nep Group, Inc.United Kingdom, United Kingdom
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MP
Mentour Pilot
Colleague at Nep Group, Inc.Port Harcourt, Rivers State, Nigeria, Nigeria
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JH
John Hines
Colleague at Nep Group, Inc.Vineland, New Jersey, United States, United States
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AD
Aldo David
Colleague at Nep Group, Inc.Mucuri, Bahia, Brazil, Brazil
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AD
Andy Davis
Colleague at Nep Group, Inc.Nashville Metropolitan Area, United States
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DM
Dependra Mahato
Colleague at Nep Group, Inc.Lalitpur, Bāgmatī, Nepal, Nepal
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TD
Toine Den Boer
Colleague at Nep Group, Inc.The Randstad, Netherlands, Netherlands
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JW
Joshua Wadkins
Colleague at Nep Group, Inc.Clearwater, Florida, United States, United States
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Michael B. education
Frequently asked questions about Michael B.
Quick answers generated from the profile data available on this page.
What company does Michael B. work for?
Michael B. works for NEP Group, Inc..
What is Michael B.'s role at NEP Group, Inc.?
Michael B. is listed as IT Project Manager at NEP Group, Inc. at NEP Group, Inc..
Where is Michael B. based?
Michael B. is based in Cecil, Pennsylvania, United States while working with NEP Group, Inc..
What companies has Michael B. worked for?
Michael B. has worked for Nep Group, Inc., Bon Tool Co, and Pomeroy.
Who are Michael B.'s colleagues at NEP Group, Inc.?
Michael B.'s colleagues at NEP Group, Inc. include Vutha Un, Cynthia Shires Curley, Aaron Campbell, Mentour Pilot, and John Hines.
How can I contact Michael B.?
You can use AeroLeads to view verified contact signals for Michael B. at NEP Group, Inc., including work email, phone, and LinkedIn data when available.
What schools did Michael B. attend?
Michael B. holds Computer Information Systems, 3.22/4.00--- Major Gpa: 3.48/4.00 from Robert Morris University.
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