Michael B. Email & Phone Number

San Diego Metropolitan Area

-Active Directory Account management.-Patching, Scanning, and Security Technology Implementation Guides (STIGs)-Production rollout support-Rapid creation, testing, and deploying of scripts (PowerShell & Python) to install, uninstall, or update vulnerable software on numerous clients.-IA/Cyber Security Remediation as needed to maintain VMS connectivity with PSNet.-Evaluate performance of subcontractors and staff in terms of actual and planned task schedules and resource requirements while reviewing work for quality assurance.-Train all staff members and instruct them on customer’s methods, procedures, and standards.-Evaluate, develop or implement procedures regarding project documentation and development.

San Diego County, California, United States

-Provide distance support the United States Navy (USN) Fleet Users/Administrators.-Create and log all help desk interactions in IT Service Management (ITSM)/Remedy.-Generate and analyze daily and weekly CASREP Reports for CANES/ ADNS/ SCI/ VIXS/ ISNS Systems.-Diagnose and resolve basic technical hardware and software issues as well as logistics and administrative questions.-Escalate unsolved Work Orders to higher tier support, as needed, and report recurring problems to management.

955 Washington St Peekskill, Ny 10566

-Supervise, Install, operate and perform field level maintenance on IP based high speed electronic nodal system; integrated network control centers; network management facilities; associated multiplexing and transit cases subscriber interface equipment; Communication security (COMSEC) devices; and other equipment associated with network nodal operations.-Perform network management functions in support of maintaining, troubleshooting and reengineering of nodal assets such as commercial CISCO routers and switches as needed in support of operational requirements.