Michael B. Email & Phone Number

Executed and guided all operations including digital marketing, business development, team management, and compliance for substance use disorder and co-occurring mental health issue treatment centers.• Enhance project deliverable throughput restructuring operations policies and procedures, employing best practice project life cycle and organization management.• Drive revenue transformation expanding profitability targets 75% and reducing operating costs.• Launch and execute innovative digital marketing initiatives, e.g., managing PPC (pay-per-click) advertising and establishing the SEO (search engine optimization) department incorporating enhanced ranking methodologies.• Promote thought leadership communicating corporate vision and mission, collaborating and engendering consensus among executives, staff, and ownership.• Cultivate singular project management teams improving both client satisfaction and talent retention, which improved operational productivity and KPI scores.• Onboard new talent and contractors training and mentoring staff collaborating and driving consensus with executive staff; ensure operational transformation aligns with client account growth.

Phoenix, Arizona, United States

Virtue Recovery Centers LLC, Chief Operations Officer, Phoenix, Arizona 2022-2022• Streamlined organizational management, business development and team workflows advancing operational capacity 250% within 9 months.• Pioneered installation of business development team, improved operation efficiencies and business expansion onboarding talent and overseeing KPI metrics, ensuring revenue projection fulfillment.• Bolstered relationship management practices, broadened partner channels and boosted sales pipelines building robust business development team.• Grew market share, identifying and bridging operation gaps, restructuring internal and external channel alliances, discovering new business opportunities and growing accounts.

Astoria, Oregon, United States

Virtue at the Pointe, Executive Director, Astoria, Oregon 2021-2021• Directed operations, financial management, organizational development, and regulatory compliance safeguarding corporate health and integrity.• Established best practices, recruited top talent to revitalize programming in clinical, medical and support departments establishing the location as a top provider in the state of Oregon for U.S. Veteran care.• Initiated strategic business analysis and risk management strategies, detecting, and mitigating potential issues.• Revitalized legacy operational policies and business workflows, founded new business development team, sharpened workflow strategies and performance measurables, which cut costs while opening new business opportunities.• Enlarged partner channel networks and sales pipelines, grew client occupancy 25% MoM, surpassed revenue goals.

Matured regional presence and business development for quality addiction treatment and innovative care provider.• Reinvigorated operations and organizational management processes, onboarded, mentored and motivated operational talent remediating performance issues, raising KPI scores.• Built referral network cultivating partner relationships and establishing business opportunity ecosystems.• Championed emerging technologies, therapeutic services, and continuous process improvement adhering to best care practices and regulatory standards.

Portland, Oregon Metropolitan Area

Pacific Northwest

Greater Salt Lake City Area

Ran business development strategies and account growth for drug and alcohol rehabilitation center. • Launched and executed innovative marketing management initiatives boosting partner channels and sales pipelines, which bettered sales revenue.• Optimized contract administration successfully negotiating and closing terms of agreement, exceeding new account forecasts. • Designed and deployed solution management methodologies forecasting, identifying, and mediating operation and treatment care challenges.• Fostered best client and staff relationship management liaising with cross-functional staff, stakeholders, and third-party vendors.

Milwaukie, Oregon

New Jersey

Worked with the management team to train and develop the staff while providing an above and beyond experience to each guest.Built staff morale, Increased sales, Inventory Management, Food and Beverage cost, Sales forcasting and development, Operational Management, Customer Service and exceed expectations

Bachelor Of Applied Science (Basc), Business, Management, Marketing, And Related Support Services, 4.0 Gpa

Associate’S Degree, Business Administration And Management, General

In school I used my time to increase my overall knowledge to increase my capability and become well rounded in my field.