- Directed strategic initiatives to optimize property management workflows, driving substantial enhancements in operational efficiency that aligned with overarching business objectives.- Led cross-functional teams to elevate gross margin and overall efficiency, effectively mitigating owner and resident turnover.- Aligned teams strategically, contributing to goal setting and refining acquisition and property management processes, ensuring seamless operational execution.- Orchestrated and chaired market management meetings in key cities such as Birmingham & Phoenix, implementing revenue-centric strategies for profitability enhancement. Implemented process optimizations that significantly improved operational efficiency.- Served as a liaison between leasing, resident experience, and construction teams, fostering collaborative synergy across departments. Initiated cross-functional process reviews, boosting efficiency and nurturing growth within newly established teams and processes.- Conducted comprehensive analysis and optimization of existing processes, resulting in streamlined workflows and substantial efficiency gains during project discovery and build-out phases.

- Oversaw project controls for three project managers, managing day-to-day project operations effectively.- Proficient in utilizing specialized project management and financial control software, including EcoSys, Primavera, and Maximo.- Applied fundamental project control principles and procedures to oversee 70+ projects, totaling nearly $6.5 million in value, ensuring adherence to schedules and budgets.- Demonstrated expertise in efficient and accurate project management execution, ensuring streamlined procedures and task completion.

- Directed and optimized a $3.8M HUD contract overseeing 2000+ assets, implementing streamlined processes that enhanced daily field operations for increased efficiency and cost-effectiveness.- Demonstrated exemplary financial acumen, achieving an outstanding expense ratio of $155.08 per asset, surpassing the company average by 18.1%. Expertise showcased in astute cost management and optimization strategies.- Exceeded key performance indicators, resulting in the expansion of government contracts and heightened revenue opportunities. Demonstrated strategic management and adeptness in business development.- Oversaw and managed a team of 60 subcontractors, ensuring strict adherence to HUD compliance standards and orchestrating project timelines for optimal productivity and output.- Developed and implemented robust training programs, fostering excellence in operations and portfolio management within teams. Cultivated and maintained strong client relationships.- Led successful multimillion-dollar HUD contracts, driving financial optimizations, managing proposals, and securing $2.5M in valuable government contracts. - Demonstrated exceptional portfolio and operations management capabilities.

- Directed daily field service operations across a multi-state portfolio spanning 2000+ assets, adhering rigorously to HUD MM3 contract guidelines for optimal portfolio management and compliance.- Streamlined subcontractor and vendor schedules to drive productivity, ensuring strict alignment with HUD requirements. Consistently delivered successful outcomes in initial and routine inspections, showcasing robust operational efficiency.- Orchestrated and executed comprehensive training programs for Contract Managers and Field Contractors, fostering a culture of quality control and continuous improvement, prioritizing operational excellence as a core commitment.- Fostered extensive professional relationships with asset managers, brokers, agents, and buyers, enhancing property conditions, strengthening security measures, and proactively mitigating potential risks, demonstrating adept stakeholder relationship management.

- Leveraged excellent organizational & delegation skills to manage 2000+ foreclosure properties, raise ready to show condition, and fulfill Performance Work Statement.- Organized transmittal documentation management to ensure contractors were paid in a timely manner.- Executed bid processes by collecting key data, researching information, and drafting proposals for governmental review.