Michael Baggett Email & Phone Number

El Segundo, Ca, Us

Worldwide

Provides core services by designing, configuring, installing, and managing data services at the operating system and server application level. Provides directory services utilizing dynamically assigned IP addresses, domain name server, storage area network, and electronic messaging resources. Manages secure authentication methods utilizing public key infrastructure (PKI) technologies and procedures. Standardizes user privileges and system settings using automated deployment tools such as group policy objects (GPO) system management server. Implements security fixes, operating system patches, and antivirus software. Develops, tests, and implements local restoral and contingency operations plans. Processes and reviews C4 systems requirement documentation, telecommunication service requests, status of acquisition messages, and telecommunication service orders. Performs strategic and budget planning for networks.Performs system resource management, manages system accounts, performs system-wide backups and data recovery, and load and capacity planning and management. Administers: classified and unclassified message traffic via electronic mail systems, database operations, implements conversions, and investigates problems in database environment. Ensures continuing systems operability by providing ongoing optimization and problem solving support. Applies computer security policies to safeguard systems and information. Categorizes, isolates, and resolves system problems. Performs fault isolation by validating, isolating, correcting faults, and verifying service restoral with customers. Processes, documents and coordinates resolution of trouble calls from lower support echelons. Processes scheduled and authorized outages. Submits outage reports in response to unscheduled outages.

Bachelor Of Science Degree, Information Technology

Associate In Applied Science Degree, Information Systems Technology