AeroLeads people directory · profile
Michael Balkcom Email & Phone Number
Customer Success Specialist
at
ServiceTitan
1 work email found
@verizon.com
LinkedIn matched
✓ Verified July 2026
4 data sources
Profile completeness 86%
Current company
Role
Customer Success Specialist
Location
Raleigh-Durham-Chapel Hill Area, United States
Company size
Who is Michael Balkcom? Overview
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Quick answer
Michael Balkcom is listed as Customer Success Specialist at ServiceTitan, a with 2885 employees, based in Raleigh-Durham-Chapel Hill Area, United States. AeroLeads shows a work email signal at verizon.com and a matched LinkedIn profile for Michael Balkcom.
Michael Balkcom previously worked as B2B INSIDE SALES / CUSTOMER SUCCESS at Verizon and General Manager at At&T. Michael Balkcom holds Business/Corporate Communications from Chipola College.
Company email context
Email format at ServiceTitan
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{first}.{last}@verizon.com
86% confidence
AeroLeads found 1 current-domain work email signal for Michael Balkcom. Compare company email patterns before reaching out.
Profile bio
About Michael Balkcom
I am a motivated professional with sales management, customer engagement, and team leadership experience. Recognized for demonstrating a natural aptitude for cultivating long-term, trust-based relationships, as well as for effectively conveying the value of products and services in relation to unique customer applications and training and mentoring top-performing teams, I have a verifiable history of contributing directly to company growth and expansion throughout my career. As such, I have consistently exceeded performance goals and I am adept at driving continuous improvement. Professional focal points include client relationship management, customer success, customer service, account management, digital marketing, operations management, hiring, training coordination, Agile methodologies, and opportunity development. Delivering superior administration on the latter areas of expertise requires utilization of effective communication skills, interpersonal skills, as well as business acumen, strategic planning, project management, and resource management to support efficiency and maximum returns. Currently, I am a Sales Professional with Verizon Wireless. Under my leadership, I deliver exceptional service and support to small business owners, including guiding them in selecting and adopting value-added solutions. I also achieved and currently maintain a customer satisfaction rate of 95%+. In addition, I hold Google Project Management and Google Agile Project Management Certifications.Colleagues describe me as a progressive, driven, down-to-earth, innovative and leadership expert who can be relied on to offer superior solutions that deliver profitable results on time and under budget.I am pursuing new opportunities and can be reached through this profile, or by phone at: 919-428-7011
Current workplace
Michael Balkcom's current company
Company context helps verify the profile and gives searchers a useful next step.
Servicetitan
8 roles
Michael Balkcom work experience
A career timeline built from the work history available for this profile.
B2B Inside Sales / Customer Success
Current•Consistently maintain >150% attainment in each key sales metrics.•Build and maintain a robust customer base of small business owners in order to uncover new sales opportunities.•Ensure a seamless client experience through personalized account management, including accurately processing client sales, coordinating billing, and maintaining consistent communication via phone, email, and notifications. with over 200+ clients a month.•Monitor current and emerging market trends to identify and capitalize on revenue-generating opportunities.
Dec 2016 - Present
General Manager
•Improved the sales store ranking from #5 to #1 in the district within a period of eight months •Part of top 5% sales leader in NW Florida District•Provided dynamic and highly effective leadership to team members, successfully building a collaborative work environment conducive to operational efficiency and goal attainment. •Prepared new sales managers for long-term career success by delivering trainings on sales strategies•Spearheaded the planning and execution of in-store events to bolster customer engagement and store sales.
Aug 2014 - Dec 2016
Wireless Retail Sales Associate
•Provide personalized assistance to customers in selecting wireless devices, plans, and accessories based on their needs.•Demonstrate product features, benefits, and solutions to increase customer engagement and drive sales.•Meet or exceed monthly sales goals and performance targets through proactive outreach and in-store support. •Handle customer inquiries and resolve service issues, ensuring a high level of customer satisfaction.•Stay up-to-date on AT&T products, services, promotions, and competitors to offer accurate and current information to customers.•Maintain a clean and organized sales floor, including product displays and inventory management.
Aug 2014 - Dec 2014
Internet Sales Supervisor
•Made and confirmed online appointments for active military and veterans. •Wrote radio and TV advertisements. •Managed all of the dealerships social media.•Maintained and distribute leads from our website.
Dec 2013 - Aug 2014
Sales Division
•Led highest attainment sales for 2013.•Answering client questions about cars, financing, and the purchasing process.•Showcase the dealerships vehicles, explain the features and warranties to customers to best fit their needs.
Jan 2013 - Dec 2013
Sales Manager
•Developed marketing display and Ambiance strategies•Coached sales team to accomplish daily, weekly and monthly goals.•Briefed staff on new products and sales strategies. •Maintained daily documentation of inventory and weekly shipment.
Oct 2010 - Dec 2012
Sales Associate
•Highest retail revenue sales in the district for Q3•Using product knowledge to explain to clients the best products for their needs.
Jul 2010 - Oct 2010
Team & coworkers
Colleagues at ServiceTitan
Other employees you can reach at servicetitan.com. View company contacts for 2885 employees →
KR
Kamden Rand
Colleague at ServicetitanGreenville, South Carolina, United States
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LM
Laura Miller
Colleague at ServicetitanHawthorne, California, United States
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MK
Mavia King
Colleague at ServicetitanSt Louis, Missouri, United States
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MM
Marco Martinez
Colleague at ServicetitanLa Habra, California, United States
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SW
Stephanie Wilson
Colleague at ServicetitanGreater Indianapolis, United States
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CS
Colin Shrake
Colleague at ServicetitanLos Angeles Metropolitan Area, United States
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EA
Evan Ashby
Colleague at ServicetitanMechanicsburg, Pennsylvania, United States
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SL
Samuel Lee
Colleague at ServicetitanLos Angeles, California, United States
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GG
Graden Gerig
Colleague at ServicetitanDenver, Colorado, United States
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CT
Corey Tate
Colleague at ServicetitanLos Angeles, California, United States
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Kamden Rand
Colleague at ServicetitanGreenville, South Carolina, United States
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LM
Laura Miller
Colleague at ServicetitanHawthorne, California, United States
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MK
Mavia King
Colleague at ServicetitanSt Louis, Missouri, United States
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MM
Marco Martinez
Colleague at ServicetitanLa Habra, California, United States
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SW
Stephanie Wilson
Colleague at ServicetitanGreater Indianapolis, United States
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CS
Colin Shrake
Colleague at ServicetitanLos Angeles Metropolitan Area, United States
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EA
Evan Ashby
Colleague at ServicetitanMechanicsburg, Pennsylvania, United States
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SL
Samuel Lee
Colleague at ServicetitanLos Angeles, California, United States
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GG
Graden Gerig
Colleague at ServicetitanDenver, Colorado, United States
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CT
Corey Tate
Colleague at ServicetitanLos Angeles, California, United States
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2 education records
Michael Balkcom education
Business/Corporate Communications
Education record
Lithia Springs Comprehensive High School
FAQ
Frequently asked questions about Michael Balkcom
Quick answers generated from the profile data available on this page.
What company does Michael Balkcom work for?
Michael Balkcom works for ServiceTitan.
What is Michael Balkcom's role at ServiceTitan?
Michael Balkcom is listed as Customer Success Specialist at ServiceTitan.
What is Michael Balkcom's email address?
AeroLeads has found 1 work email signal at @verizon.com for Michael Balkcom at ServiceTitan.
Where is Michael Balkcom based?
Michael Balkcom is based in Raleigh-Durham-Chapel Hill Area, United States while working with ServiceTitan.
What companies has Michael Balkcom worked for?
Michael Balkcom has worked for Servicetitan, Verizon, At&T, Bob Pforte Motors Inc, and Luxottica.
Who are Michael Balkcom's colleagues at ServiceTitan?
Michael Balkcom's colleagues at ServiceTitan include Kamden Rand, Laura Miller, Mavia King, Marco Martinez, and Stephanie Wilson.
How can I contact Michael Balkcom?
You can use AeroLeads to view verified contact signals for Michael Balkcom at ServiceTitan, including work email, phone, and LinkedIn data when available.
What schools did Michael Balkcom attend?
Michael Balkcom holds Business/Corporate Communications from Chipola College.
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