I am a motivated professional with sales management, customer engagement, and team leadership experience. Recognized for demonstrating a natural aptitude for cultivating long-term, trust-based relationships, as well as for effectively conveying the value of products and services in relation to unique customer applications and training and mentoring top-performing teams, I have a verifiable history of contributing directly to company growth and expansion throughout my career. As such, I have consistently exceeded performance goals and I am adept at driving continuous improvement. Professional focal points include client relationship management, customer success, customer service, account management, digital marketing, operations management, hiring, training coordination, Agile methodologies, and opportunity development. Delivering superior administration on the latter areas of expertise requires utilization of effective communication skills, interpersonal skills, as well as business acumen, strategic planning, project management, and resource management to support efficiency and maximum returns. Currently, I am a Sales Professional with Verizon Wireless. Under my leadership, I deliver exceptional service and support to small business owners, including guiding them in selecting and adopting value-added solutions. I also achieved and currently maintain a customer satisfaction rate of 95%+. In addition, I hold Google Project Management and Google Agile Project Management Certifications.Colleagues describe me as a progressive, driven, down-to-earth, innovative and leadership expert who can be relied on to offer superior solutions that deliver profitable results on time and under budget.I am pursuing new opportunities and can be reached through this profile, or by phone at: 919-428-7011