Michael Ball Email & Phone Number

Greater Atlanta Area

At VayK Gear, we partner with Property Management Companies to enhance vacation experiences, one guest at a time. By seamlessly integrating our turn-key experiential amenities platform into the rental property itself, we allow the guests to create a vacation experience that best aligns with their personal lifestyles. This service provides incredible value to the guest and compliments our customers "attract and retain" campaigns with zero capital or operational expenses. The responsibility of the Director of Business Development is to identify new business opportunities and drive additional revenue streams through market analysis, strategic partnerships, brand recognition, creative marketing and the development of new and exciting products and services.

Cumming, Ga

Provide first class IT consultative services, including sales and support of technical solutions to help business owners operate more effectively and efficiently.• Installation and support of video surveillance and security systems• Optimization and support of IT infrastructure including High Speed Internet, Networking/WiFi, Telephony, Computer Systems, and Cabling.• Provide consultation services for IPTV delivery solutions• Provide consultation services for Data Center Solutions and Cloud Solutions including AWS.• Provide consultation services for Disaster Recovery Solutions including power, back up, and redundancy/resiliency options.

Dultuh, Ga.

Principal technical evangelist for the Concurrent Sales team with a proven track record of developing winning sales campaigns in a highly competitive market. Authored technical presentations and detailed proposals outlining the competitive advantages of Concurrent’s video streaming products and services. • Architect national CDN streaming solutions for top-tier cable operators which accounted for over 33% of the deployed on-demand video streams in North America, serving more than 20 million cable households.• Redesigned the dynamic cache manager for Concurrent’s video streaming servers which provided a lower cost alternative and provided existing customers more affordable upgrade strategies. • Developed Excel based toolsets, which greatly reduced the workload of designing complex video streaming architectures. These toolsets where leveraged by the global sales teams in order to shorten the overall sales cycle by quickly providing the customer with all the information needed to make informed decisions.• Established quality standards for both internal and customer facing technical documentation.• Managed RFP/RFQ response and overall proposal efforts, including deep dive margin analysis. • Sales Successes: o Championed multi-million dollar sales campaign for tier 1 customer which took over a year to close and was the largest single sale in company history. o Spearheaded successful effort to displace Fortune 500 incumbent vendor and become single source provider for major US customer.

Managed high profile account relationships, project activities, and pre-sales engineering tasks to sell, deploy, and service Concurrent’s video streaming and storage products. Led programs and maintained key relationships at several Tier 1 corporate customers, including Time Warner Cable, Comcast, and Cox Communications.• Managed over 30 successful video on demand deployments for major Cable Corporations, both domestically and internationally.• Managed multi-year, nation-wide architectural standardization initiative at Cox Communications to streamline operations and significantly reduce maintenance challenges. • Architected and managed the sales process for a back office system replacement and video server upgrade project for Cox Communications, yielding in excess of $26m in revenue for the company.• Managed customer relationships and developed strategic upgrades programs which provided discount pricing incentives to replace legacy equipment. This program balanced the best interest of the customer with the continued growth of the business by reducing equipment failure rates in the field and generating additional revenue opportunities for the company. • Spearheaded projects to deploy new systems into greenfield environments and upgrade existing systems to expand capacity and capabilities.• Prepared and conducted periodic business reviews with assigned customer accounts to showcase progress and upcoming initiatives.• Led troubleshooting efforts, tracked issue status, and coordinated cross-functional team to resolve critical support issues.• Increased maintenance and services revenues by 10% annually.

Managed customer integrations and upgrades of cloud-based internet banking solutions in S1’s state-of-the-art data center. Conducted project planning, activity tracking, and resource management. Coordinated all aspects of data center integration including floor space, racks, power, cooling, cabling, network, servers, and data circuits. • Lead resource for implementation of major on-line banking redesign for Nations Bank into the S1 Data Center.

Managed application development and customer integration of hosted network based interactive voice response systems (NIVR). These NIVR systems were physically co-located and integrated directly into the Sprint SS7 switching network, and provided highly advanced telecommunications routing and switching capabilities for our customers.Primary liaison between development, operations and the customer throughout entire project lifecycle.Provided detailed documentation including project plans, call flow diagrams, specification documents, and QA test plans. Major Accomplishments• Project managed the development, implementation and deployment for the American Express Travelers Cheques Worldwide IVR (Interactive Voice Response) application. This complex application consisted of 9 different languages (English, Spanish, French, German, Italian, Japanese, Korean, Mandarin, and Cantonese) and required a vast understanding of language rules and numeric constructs.• Responsible for Citicorp National IVR application. This application spanned multiple business units within Citicorp, processed millions of transactions per year, and dynamically routed calls to multiple regional call centers across the continental United States.

Electronics Technology Degree, Analog And Digital Electronics, 3.84 Gpa

Activities and Societies: Presidential Honor SocietyGraduated Presidential Honor Society (GPA 3.84/4.00). Education consisted.

Investment Professional, Real Estate

Studied detailed real estate investment and business strategies including credit repair, tax and legal, funding, creative aquisitions.