Michael Bardzinski Email & Phone Number

Phoenix, Arizona Area

Manages entire 400K square foot warehouse operation including; employees, company safety processes, warehouse cleanliness, production, delivery, accuracy, scheduling, invoicing, interviewing, coaching, payroll, profit and loss, overtime and Key Performance Metrics. Ensures correct and timely loading of semi’s and bobtails, while providing warehouse work scheduling for drivers before and after deliveries. Works with Director of Drivers and Delivery to guarantee accurate orders, on time deliveries and customer satisfaction. Manages two salaried supervisors, 25 direct union reports, on-call employees, and utilize temporary workers on an as needed basis. Research and apply corrective actions for shortages, refusals, filling errors, missed deliveries, breakage and improper invoices. Coordinates inter-company transfers of inventory.

Gilbert

Real Estate Agent who Donates 15% of commission to charity in either buyers or sellers name. Also offer discounts rates for Sellers. Because I only conduct real estate part time, I am able to offer such steep discounts for sellers and Monetary Gifts to Buyers from my commission.

Chandler, Az

Manages operations of ordering, shipping, and receiving functions by assessing daily workload and issuing directives and assignments to staff ensuring proper handling and timely delivery of all supplies ordered, received, and delivered throughout the facility and campus buildings. Achieves departmental goals via the efforts of a competent and motivated staff through appropriate selection, scheduling, training, use of corrective action, communicating, providing feedback, and termination of subordinate personnel. Manages resource and expense use within budgetary guidelines. Responsible for P & L of warehouse with $10 million dollars of inventory. Provides accurate and timely information for departmental budgets. Provides customer service to managers, supervisors, physicians, nurses, other staff members, patients and/or visitors regarding information on ordering, shipping, and receiving issues and related needs.

Responsible for the triage and escalation of after-hour calls, assessing patient and referral needs determining appropriate coordination of care to ensure patients do not encounter service failures. Duties include successfully addressing customer service questions, troubleshooting equipment issues and fielding complaints through appropriate corrective action. Coordinates with Division and Region management on all action plans that would ensure driver compliance with targeted financial objectives. Performs call triage on behalf of the branch operations after close of business for same day and next day orders according to Logistics policy and procedures. Responsible for communication to the branches regarding a drivers’ route progress, errors in patient information, time frames, and any other work order issues that negatively impact customer satisfaction with delivery service.

Supervises and directs professional and support staff for the Pharmacy ensuring effective use of employees, equipment & materials within budget & quality standards. Performs tactical planning and carrying out strategic plans. Ensures staff has the resources to carry out their responsibilities. Analyzing 10,000 data lines a month into separate employee and department goals, quality metrics, forecasting predictions, and organizational performance scorecards for executive management. Optimizes staff productivity and service, resolves work place problems of staff and processes; developing procedures and guidelines. Participation in the overall management of Pharmacy teams through involvement in projects, work groups, task forces, councils, and committees. Continuous improvement in data reporting procedure from current software to allow more detailed information on methods in which the department conducts their main job function.

Industrial scale mail order pharmacy processing and shipping of 60,000 prescriptions daily throughout the country and surrounding territories. Smart Mail, Fed-Ex and UPS carriers were utilized to maximize efficiency, reduce cost and to ensure prompt delivery of medications to clients. Trained in all pharmacy operations including adjudication, exceptions, forecasting, auditing, and quality assurance. Directly responsible for achieving, productions goals, quality, and overall safety of 40 employees. Ran monthly activity reports on High Volume Filler and manual pick departments in order to reduce labor. Conducted training, and evaluation of staff. Responsible for team's adherence to corporate attendance safety and employment policies. Communicated with Pharmacy Managers to develop policies, procedures and the business work plan for the team. Recognized and recommended operational improvements.

Trained in staple stock, case lot, put, quality assurance, damages, shipping and receiving. Consistently worked above daily production goals in very fast paced, 1.2 million square foot facility. Certified on warehouse equipment such as order picker, tugger, fork lift, reach truck, and power jack. Knowledgeable supply chain operations including: Customer Lifetime Value, Customer Relationship Management practices, Material Resource Planning and general inventory practices. Consistently recognized for Employee of the Month. Demanding 12 hour shifts.

Compounding and Sterile Lab Experienced. Knowledge of Pharmaceutical Medications and Laws. Small mail-order facility averaging 600 prescriptions daily. Processed insurance claims, merchant services, and customer service. Assisted in production and packaging of customers order via Fed-Ex software.

Direct supervision of 40 employees in a 120,000 square foot facility. Supervised of daily UPS, freight, and inter-company shipments of 25,000 office products locally and to surrounding region through the use of Electronic Data Interchange. Guaranteed prompt delivery and excellent quality assurance. Adapted to unforeseen variables and adjusted resources as needed. Supported employee progress, reviews, training, hiring, future goals, and coaching when needed. Worked directly with general and warehouse manager developed policies and procedures; safety was met on a consistent basis. Loaded and unloaded trailers, replenishment of inventory, cycle counting, receiving, returns, quality assurance, vacation requests and order fulfillment were met at or below budget. Contacted carriers to negotiate pick up times and rates based on volume, distances, and seasonal adjustment. Able to safely operate any and all warehouse industrial equipment. Contacted suppliers for delivery schedules and adjust resources as needed. Knowledge in PKMS, AS400, UPS LTE, Material Resource Planning and Mobile Cast computer software. Comprehension of generating waves, bills of lading, invoices and pick query. Ability to set and meet daily objectives based upon volume. I implemented new procedures to improve volume per employee, increase inventory levels, while decreasing damaged product and creating space at the same time. Understands the peaks and valleys within the distribution/logistics industry.

Master'S Degree, Business Administration And Management, General

Bachelor Of Science, Supply Chain And Operational Management

Education record

Education record

Education record

Education record