Michael Barnes Email & Phone Number

Spokane, Washington, United States

Spokane, Washington, United States

- Maintained effective client relationships ensuring client satisfaction and loyalty- Serving clients in a retention function making me the last line of defense for a client looking to cancel service- Excelled in positioning value over price and overcoming objections & pain points in order to retain several clients per month- Consistently hit or exceeded fluctuating sales targets month after month every year that I have been with the company

Spokane, Washington, United States

- Over the phone sales- Both Lead based calls and Cold calls- Working with existing clients and new clients to add protection agreements to home appliances- Consistently achieved commission based sales targets- Was promoted to preferred call queue dealing with high value clients- Only worked there a short time due to the fact that SEARS as a company began shutting down the majority of their operations

- Managed a crew and made sure the store ran effectively- Responsible for handling all customer complaints- Responsible for end of day paperwork and data entry- Accepted this job as a temporary position due to not having any jobs available in my industry and ended up promoted to management in my first month of employment

Spokane, Washington, United States

- Worked six days a week selling Comcast cable Door to Door- Was continually top salesman for my region- Earned sales manager position and lead a successful team of 10 people for seven months- Communication skills and handling objections from dealing with polite and angry customers on a daily basis- Well organized as I was required to keep track of all orders and place return phone calls to ensure customer satisfaction

Very efficient worker, ability to move quickly and maintain quality of serviceWorked several positions (Customer Service, Money Center, Cashier, Returns)Count tills, Help new and old associates with questions, due to extensive job knowledgeSeveral customer kudos for outstanding customer service