Michael Barrett Email & Phone Number

Jacksonville Beach, Florida

CSX commercial leader.

Jacksonville, Florida Area

• Complete commercial responsibility for major corporate account

Greater Atlanta Area

• Complete commercial responsibility for major corporate account • Tripled orders in first two years.• Established strong and permanent business relationships with staff level officers on assigned account.

Greater Omaha Area

• Responsible for all aspects of new product rollout• Awarded the 2nd Quarter 2008 America’s employee award for external focus• Awarded the July 2008 GE Employee of the month

Greater Los Angeles Area

• Responsible for managing all aspects of engineering support and field service in a highly technical business to business environment • Contributed to profitability by increasing sales and reducing overhead by implementing “Lean Business” and Six Sigma” • Drove efforts that were responsible for winning preferred vendor status in major product families on major accounts.

• Contributed to all aspects of sales & technical needs of customer• Created and implemented a preventive trouble call program (reducing field support requests by 80% during first year of implementing)• Provided technical service for major corporate accounts. • Initiated and led technical and application seminars for major product families on major corporate accounts.

• One of five engineers (Product Ace’s) that provided in-depth technical product knowledge to customers & field service group • Assisted customers in planning, design, execution, application, and installation of state of the art electronic controls and processes.• Successfully managed a five-person technical engineering task team

• Assisted management in planning and execution of ISO 9000 (Awarded 1994)• Implemented Six Sigma for production quality providing a 93.8% turn on rate, up from 58.7% two years earlier• Served as team Leader and Manager for the Product Reliability Task Group• Re-engineered manufacturing processes that resulted in lower cycle times and improved reliability/profitability