Michael Baughan Email & Phone Number

Oakville, Ontario, Canada

I have taken on some big projects as a Senior Consultant, ranging from creating an in-house application for staff time management (defining requirements, designing the process flows, designing the front-end, building the backend, configuring the server set up as well as defining reporting requirements and building automated and on-demand reporting for it) to being the point-person for a major assessment and proposal for a hospital in Boston (including mapping current state processes, analyzing… Show more I have taken on some big projects as a Senior Consultant, ranging from creating an in-house application for staff time management (defining requirements, designing the process flows, designing the front-end, building the backend, configuring the server set up as well as defining reporting requirements and building automated and on-demand reporting for it) to being the point-person for a major assessment and proposal for a hospital in Boston (including mapping current state processes, analyzing transactional data and building a proposal based on that analysis). In this position I have filled various consultancy roles while requiring greater degrees of responsibility, analysis, clear communication and self-management. Show less

Oakville, Ontario, Canada.

This role provided the opportunity to provide great service to a number of clients. I was fortunate enough to work as an external consultant with a fantastic team at GSK, with roles ranging from tester (building, validating and executing test cases, creating and following up with defects) and test lead (managing test case builds, cycles, resources) to POC designer and POC demonstrator/promoter to management. I also worked on in-house projects coordinating the implementation of Office 365 across… Show more This role provided the opportunity to provide great service to a number of clients. I was fortunate enough to work as an external consultant with a fantastic team at GSK, with roles ranging from tester (building, validating and executing test cases, creating and following up with defects) and test lead (managing test case builds, cycles, resources) to POC designer and POC demonstrator/promoter to management. I also worked on in-house projects coordinating the implementation of Office 365 across my organization. In this period I learned how to successfully communicate with international cross-functional teams, technical and non-technical stakeholders as well as with leadership. Show less

As an operations analyst at a large not-for-profit medical supplies distribution centre, I was responsible for the following tasks:1) Data analysis - required for phasing in and phasing out products, product tracking, labour tracking, special projects2) Communication - front-end communication with clients regarding recalls, product conversions and general inquires3) Systems testing - conducted systems Integration testing between ERP and Inventory Management software and… Show more As an operations analyst at a large not-for-profit medical supplies distribution centre, I was responsible for the following tasks:1) Data analysis - required for phasing in and phasing out products, product tracking, labour tracking, special projects2) Communication - front-end communication with clients regarding recalls, product conversions and general inquires3) Systems testing - conducted systems Integration testing between ERP and Inventory Management software and between Inventory Management software and Citrix.4) Physical auditing - hands-on QA to ensure clients received the best possible service. Show less