Michael Bechard Email & Phone Number

Devol, Oklahoma, United States

Again ready for an exciting year opening a new property

Lawton, Oklahoma

Albuquerque, New Mexico Area

Oversaw all aspects of Table Games Department, including craps, blackjack, roulette and poker style games, directly managing a team of 7 employees. Reviewed and analyzed financial statements and met monthly with CFO to review expenditures and budgeting. Managed operations across Pai Gao, Baccarat, Poker, Black Jack and Roulette. Negotiated contracts on.

Greater St. Louis Area

Provided leadership, overseeing supervisors, dual rates and dealers, as well as slot operations. Evaluated and adjusted staff levels to ensure a positive guest experience while controlling labor costs. Key Roles and Responsibilities:►Regularly mentored and coached employees for advancement, successfully facilitating several staff in achieving.

Lumiere Place Casino And Hotels

Oversaw entire gaming operation of upscale casino in the St. Louis market, encompassing slot department with 2,000 of the latest electronic gaming devices (EGDs) targeted toward customer preferences. Managed Table Games department with 60 games and poker room with 13 tables.Key Roles and Responsibilities:►Maintained highest drop on all games in the state.

Served as Chairperson companywide for Guest Service collaboration, holding teleconference meeting monthly to discuss guest service issues and share ideas with other properties.Key Roles and Responsibilities:►Recognized as Team Member of the year in the area of Innovation with a program that promoted and rewarded Great Guest Service program still in use.

Transferred to Lumiere Place Casino and Hotels as Table Games Shift Manager.

New property opening in spring of 2010. 4th property I have opened. Let the fun begin. Leaving Fresno behind on the 10th of January. Going to miss a lot of good friends and associates but am so excited about the future!! Everybody have a great holiday season and a blessed New Year. Be safe!!!

Spearheaded floor operations encompassing 47 table games, 2000 slots and 7 food venues. Key Roles and Responsibilities:►Exercised sound judgment and diplomacy to resolve guest complaints and discrepancies, facilitate strong employee relations, and assist security personnel with disruptive guests.►Maximized compliance with established laws, regulations.

Navigated operations of hotel and casino, delivering first-rate service and attention to meet the needs of all guests and personnel.Key Roles and Responsibilities:►Accurately completed and maintained daily reports, paid out large sums of money, and authorized checks.►Demonstrated outstanding organizational strengths to formulate work schedules for staff.