Service Manager
Current Responsible for meeting and exceeding monthly and yearly sales goals for the store – tires and mechanical service. Ensure customer’s needs are fulfilled with the utmost efficiency and cost effectiveness. Determine the best solution for the customer. Troubleshoot and resolve issues with customer’s vehicles. Ensure customer is updated at all times on the status of their vehicle. Resolve issues of team members and make sure they have all of the tools needed to succeed in their… Show more Responsible for meeting and exceeding monthly and yearly sales goals for the store – tires and mechanical service. Ensure customer’s needs are fulfilled with the utmost efficiency and cost effectiveness. Determine the best solution for the customer. Troubleshoot and resolve issues with customer’s vehicles. Ensure customer is updated at all times on the status of their vehicle. Resolve issues of team members and make sure they have all of the tools needed to succeed in their job. Maintain proper stock levels of all needed items for the store – fluids, tires, office supplies, etc. Process customer payments and close out the store on a daily basis. Resolve discrepancy issues. Show less