Michael Bishop Email & Phone Number

Taylor, Texas

Provide management of the Infrastructure delivery process for projects within ERCOT. Function as a liaison between the PMO and the technical and architecture teams to increase the speed of the validation of system requirements and the delivery of IT infrastructure for ERCOT projects.

On a per event contract basis, I function as an event photographer and event lead for various large running, biking, triathlon and adventure races. This often involves supervision of photography teams ranging from 4 to 16 individuals.

Round Rock, Texas

I supervise and provide logistical assignments and support for photography teams covering small running, biking, triathlon and adventure races.

Austin, Texas Area

Managed the Mobile Data Center and Applications project.This was a multi year project that was designed to provide a technology roadmap for hardware infrastructure design for the next 5 years for Austin Energy.Also managed the initial phase of ServiceNow which is an integrated ITSM and ITAM process management tool.

Round Rock, Tx

Managed resource allocation (people and equipment) across a broad spectrum of simultaneous projects in the online ecommerce space, completing an average of 54 engagements per year. Managed project priorities and schedules to ensure that the appropriate projects were prioritized in cross departmental work streams (networking, server procurement, development, storage) and that all projects were completed on time Managed internal IT projects in the online and offline sales areas (examples include; storage migrations, decommissioning and virtualization efforts, and new application roll outs)Compiled annual and quarterly forecast for personnel and equipment needs for projects Negotiated and monitored Service Level Agreements with service providers throughout the organization

Austin, Tx

This short term contract position was focused on building a work tracking and management system for the operations group at Manatron.

Managed all aspects of day to day operation of projects supporting the Utilities segment of the business. (contract position)

Dallas, Tx

Held a variety of management and project management positions within the Information Technology (IT) organization.Managed two distinct multi-million dollar power plant communications infrastructure improvement projects. (Includes planning, budgeting, managing work, reporting and coordination with plant, governmental and environmental organizations.) Managed three power plant communication system post-disaster restoration projects. Includes planning, budgeting, coordinating with vendors, governmental, construction and environments organizations, managing and supervising work, maintaining project schedule, reporting and documenting the projects. Managed project for building communications facilities in a new call center in Sugar Land, TX. (Includes, planning, budgeting, coordination with multiple contractors, on site work supervision, project reporting and training of new IT employees.) Managied a company wide communications infrastructure upgrade project involving 350 sites. Included planning, coordinating system outages, work schedule management, budget and travel management, supervision of work crews, weekly status reporting and vendor coordination. Managed over 50 smaller IT projects ($25, 000 to $1MM). Includes budgeting, planning, work coordination, supervision of work crews, outage notifications, reporting and project documentation. Managed Maintenance and Installation Department for two years. Reduced departmental budget by 40% eliminated over $1MM in unreturned, off lease equipment and increased productivity of the organization.

Dallas/Fort Worth Area

Managed day to day operations of the telecommunications department. Duties included hiring and developing employees, budgeting, managing projects, attending conferences as the University’s representative, continually gathering telecommunications related requirements from on campus organizations and departments, managing the growth of the University’s telecommunications systems.

Houston, Texas Area

Managed the planning, budgeting and deliveryof various company wide projects.

Houston, Texas Area

Managed the planning, budgeting, and delivery of work needed to complete various IT projects.

Managed the daily operation of a multi-continental voice and data communications network serving over 700 facilities.Responsible for day to day supervision of 3 to 9 operations personnel.

Managed multiple projects involving the replacement of analog telephone systems with digital systems for six clients.Responsible for supervision of construction crews.Responsible for maintenance of project budgets and schedules.