Michael Board Email & Phone Number

Westerville, Oh, Us

Columbus, Ohio Area

As a Business Analyst Lead for Consumer Banking Branch Systems Support, I serve as a Subject Matter Expert for applications used by Branch Bankers. Key areas of focus include engagement for Production Support issues, as well as general research and root cause analysis. For complex issues, I have been tasked with putting together working groups from various support and development organizations to prioritize and implement solutions.Tasks also include Project Management in the Branch Modernization space, as I have helped to decommission legacy systems as we move Bankers to new applications. This role involves working closely with Branch and Servicing Readiness groups through their change management processes, including the management of pilots for multiple groups.I have also been asked to lead projects to ensure that our Branch applications and monitoring processes are in compliance with Federal Regulations and internal policy. As part of this role, I open and manage stories, epics, and dependency subtasks using Jira. I am also responsible for working with Business and Technical Teams to drive these projects to completion.

Columbus, Ohio Area

I work closely with IT Project Management to develop a Project Roadmap for Consumer Product, and I partner with Senior Management and Product Managers to develop Book of Work for enterprise-level releases.

Columbus, Ohio Area

Product Manager for Debit Card projects. I created business requirements and worked closely with IT applications and other business-related areas to implement projects. I also developed internal Demand Management process for the Debit Card Product Management Team.

Columbus, Ohio Area

My Team worked with Line of Business stakeholders and requestors to evaluate and prioritize projects for enterprise level releases. We also helped lead requirements and scoping Sessions to define business requirements and design solutions.

Columbus, Ohio Area

Led a Development Team for a middleware application. My team worked with representatives from the Business and other IT applications to clarify business requirements, create technical designs, and implement solutions. In addition, I was responsible for estimates and project planning.

Westerville, Ohio

I participated in multiple phases of project development, including gathering requirements, creating specifications, application development, testing, and cutover. I also created training documentation and conducted training classes in large and small classroom settings.