Michael Boardman Email & Phone Number

Frankfort, Kentucky, United States

Louisville, Kentucky, United States

• Manage entire store, from receiving to on boarding and training.
• Forecast schedules and address vacancies.
• Review and approve federal compliance documents.
• Consistently exceeded sales goal by at least 36%.

Eminence, Kentucky, United States

• Collaborated with other shift supervisors and improved daily work plans for a three-shift operation: planned production schedules increasing communication between all shifts by 25%.
• Led the shift with the most consistent high-end results, while maintaining a safe productive environment.
• Ensured buy-in and enhanced employee morale by transforming passive workplace based on seniority to an active, performance-based culture encouraging teamwork.
• Quickly addressed employees who were not meeting expectations. Clearly explained that their experience and skills reflected on their departments, and they needed to perform as part of a team and were subject to the.

Shelbyville, Kentucky, United States

• Collaborated with other shift supervisors and improved daily work plans for a three shift operation; planned production schedules increasing communication between all shifts by 25%.
• Coordinated with Human Resource Department all hiring and training of production workers.
• Ensured buy-in and enhanced employee morale by transforming passive workplace based on seniority to an active, performance based culture encouraging teamwork.
• Quickly addressed employees who were not meeting expectations. Clearly explained that their experience and skills reflected on their departments and they needed to perform as part of a team and were subject to the.

Louisville, Kentucky

• Partnered with multiple university partners to help support online students throughout the admissions process.
• Identified and implemented improvements to university’s CRM system to streamline tracking of data and communication.
• Achieved certification on Quality Assurance telephone evaluations.
• Directed new students through registration process and fielded multiple questions through multiple virtual information sessions.

Louisville, Kentucky, United States

• Documented and organized inventory
• Integrated warehouse team with sales team in order to display product
• Illustrated to customers methods that would ensure product durability
• Delegated various tasks to team members