Michael Boardman Email & Phone Number

Frankfort, Kentucky, United States

Louisville, Kentucky, United States

• Manage entire store, from receiving to on boarding and training.• Forecast schedules and address vacancies.• Review and approve federal compliance documents.• Consistently exceeded sales goal by at least 36%.

Eminence, Kentucky, United States

• Collaborated with other shift supervisors and improved daily work plans for a three-shift operation: planned production schedules increasing communication between all shifts by 25%.• Led the shift with the most consistent high-end results, while maintaining a safe productive environment.• Ensured buy-in and enhanced employee morale by transforming passive workplace based on seniority to an active, performance-based culture encouraging teamwork.• Quickly addressed employees who were not meeting expectations. Clearly explained that their experience and skills reflected on their departments, and they needed to perform as part of a team and were subject to the consistent standards of discipline.

Shelbyville, Kentucky, United States

• Collaborated with other shift supervisors and improved daily work plans for a three shift operation; planned production schedules increasing communication between all shifts by 25%.• Coordinated with Human Resource Department all hiring and training of production workers.• Ensured buy-in and enhanced employee morale by transforming passive workplace based on seniority to an active, performance based culture encouraging teamwork.• Quickly addressed employees who were not meeting expectations. Clearly explained that their experience and skills reflected on their departments and they needed to perform as part of a team and were subject to the consistent standards of discipline.

Louisville, Kentucky

• Partnered with multiple university partners to help support online students throughout the admissions process.• Identified and implemented improvements to university’s CRM system to streamline tracking of data and communication. • Achieved certification on Quality Assurance telephone evaluations.• Directed new students through registration process and fielded multiple questions through multiple virtual information sessions.

Louisville, Kentucky, United States

• Documented and organized inventory• Integrated warehouse team with sales team in order to display product • Illustrated to customers methods that would ensure product durability• Delegated various tasks to team members