Michael Bonello Email & Phone Number

Marysville, Wa

General Manager responsible for all aspects of operation for multi-million dollar trailer sales and service business.• Rebuilt business after total staff turnover, hiring a highly efficient sales and service team• Instituted new processes to effectively manage and measure performance and grow sales• Improved customer service standards making the sales team one of the most highly reviewed in the company• Put in place new safety standards to ensure lot safety and improve merchandising

Colorado Springs, Colorado

I oversaw a staff of 15 in a high volume deli department doing over $2 million in sales annually, with total departmental responsibility. Scheduling, training, ordering, merchandising, sanitation, food safety, payroll, hiring, discipline, inventorying, budgeting, and all financials were under my purview.• Oversaw transition of department to Boars Head and instituted new service standards and policies• Directed a staff of 15, bringing departmental food safety and retailing standards within top 5% of all stores regionally• Achieved sales growth of 5% while reducing departmental costs, placing department within the top 3% of all stores in the region

Austin, Tx

I directed a staff of 16-20 in a very high volume deli department averaging over $3 million in sales annually. Primary responsibilities were growing business, and improving performance across all vital financial areas. Scheduling, training, ordering, merchandising, sanitation, food safety, payroll, hiring, discipline, inventorying, budgeting, and all financials were under my purview.• Manager of Deli Department generating over $3 million per year in sales• Achieved sales growth of 6% and exceeded all budgetary growth expectations• Attained a 2% reduction in departmental costs, bringing department within all budgetary expectations• Directed a staff of 16 or more, improving both motivation and overall performance• Elevated overall departmental performance placing sales, gross profit, departmental contribution and payroll expenses within the top 10 of all regional stores