Michael Bonello Email & Phone Number

Marysville, WA

• General Manager responsible for all aspects of operation for multi-million dollar trailer sales and service business.
• Rebuilt business after total staff turnover, hiring a highly efficient sales and service team
• Instituted new processes to effectively manage and measure performance and grow sales
• Improved customer service standards making the sales team one of the most highly reviewed in the company
• Put in place new safety standards to ensure lot safety and improve merchandising

Colorado Springs, Colorado

• I oversaw a staff of 15 in a high volume deli department doing over $2 million in sales annually, with total departmental responsibility. Scheduling, training, ordering, merchandising, sanitation, food safety, payroll.
• Oversaw transition of department to Boars Head and instituted new service standards and policies
• Directed a staff of 15, bringing departmental food safety and retailing standards within top 5% of all stores regionally
• Achieved sales growth of 5% while reducing departmental costs, placing department within the top 3% of all stores in the region

Austin, TX

• I directed a staff of 16-20 in a very high volume deli department averaging over $3 million in sales annually. Primary responsibilities were growing business, and improving performance across all vital financial areas..
• Manager of Deli Department generating over $3 million per year in sales
• Achieved sales growth of 6% and exceeded all budgetary growth expectations
• Attained a 2% reduction in departmental costs, bringing department within all budgetary expectations
• Directed a staff of 16 or more, improving both motivation and overall performance
• Elevated overall departmental performance placing sales, gross profit, departmental contribution and payroll expenses within the top 10 of all regional stores