Director Of Risk Services
CurrentManage service delivery and client relationships regionally and nationally while identifying strategies to minimize the impact of risk by providing cost-effective risk management and mitigation services. Responsible for client retention, growth and loss control services managed through Risk Services. Coordinates all loss control services including analytics, site visits, training, and other services required by customers. Creates and/or enhances loss control training modules, manages loss control budgets, assures staff efficiencies and participates in the training and ongoing development of current and new loss control colleagues, conducts in-person meetings with loss control clients and prospects to both retain current clients and add new ones, manages both the budget and all personnel associated with the delivery of loss control services. Provides support, guidance, leadership and motivation to promote maximum performance. Administers company personnel policies in all areas and follows company staffing standards and training recommendations. Interviews, hires and establishes colleague performance development plans, and conducts colleague performance discussions. Develop and maintain professional relationships with clients and colleagues while focusing on company core values and an empathetic leadership style.