Grosvenor Technology is a leading provider of workforce management time and attendance terminals around the globe. Grosvenor Technology is a UK based manufacturer and a pioneer in the field. Since 1991, thousands of terminals have been installed across the globe and we have built an impressive blue chip client list, which includes Argos, H&M, Tesco, Bank of America, BAE Systems, and many more.We have a range of workforce management and time and attendance solutions to solve the key issues faced by all businesses when managing their workforce.With tailored, partner defined software development our dedicated in-house project team will be on hand from the start through to installation.But we don’t leave you there, we offer ongoing support with our Assist IT application which saves money, reduces site visits and remotely diagnoses and solves issues. We pride ourselves on the relationships we have built with our software partners and collaborate extensively both pre and post installation to ensure a tailored offering is provided.Our comprehensive range of time and attendance terminals include simple terminals designed for swipe and go, through to fully interactive and customizable interfaces. This enables staff and management to carry out a multitude of HR tasks such as booking holidays, recording sickness and Rota collaboration.Please feel free to contact me today for a demo of our products and to discuss how Grosvenor can help make your business more successful!Michael Braunmbr@GTL.biz

Utilize exemplary managerial abilities to oversee the sales generation activities of Residential and Small Business Sales Representatives at leading national security services companySales Production--Manage all day-to-day performance for team of 10 Sales Representatives--Developed team to improve production for team across the following metrics: RMR (45% increase since start), self-generated sales (70% improvement since start) and install revenue (40% increase since start)Personnel Development--Created and maintained a fulfilling and satisfying work environment responsible for annual attrition levels of just over 20%, nearly one fifth that of typical security sales environments--Recruited, interviewed and trained all new members of team--Proactively identified areas of improvement in both account generation and sales presentation techniques and provide necessary coaching to encourage said improvement.Notable Achievements--Consistently Top 10 Ranking since date of hire for Atlantic Region (50 branches)--Top 5 Ranking 4 of the last 5 months, YTD (Atlantic Region)

Sales Production--Managed residential and commercial television, internet and security sales production for 10 independent Sales Representatives in North and South Carolina--Responsible for the cultivation of a new sales region that has exceeded outlined performance expectations each month since inception, culminating in recognition as #2 Branch in the Company at most recent annual sales conference Personnel Development--Recruited, interviewed, trained and provided consistent coaching for all members of team--Professional development exercises resulted in the development of 3 of the top 5 Sales Representatives within the nation and promotions of two Sales Representatives to Team Leader positions within Company Branch Operations--Handled all personnel- and payroll-related issues for direct reports--Fielded and provided resolution to all escalated customer inquiries--Managed all facets of inventory control for all installation equipment, sales collateral and event activation material

Utilized exemplary leadership and communication skills to facilitate success and professional development of sales staff while effectively managing day-to-day operations of two top-performing territories for the top security provider in the Southeast.Sales Production--Managed sales performance of 12 Security Consultants across two states--Continuously improved sales efficiencies by providing the leadership and training necessary to achieve sales objectives--Increased self-generated sales activities by over 10% YOY for all branches three consecutive years--Improved team’s overall closing percentage by nearly 10% across all branches since first occupying positionBranch Operations--Handled all payroll processing and/or sales contract issues for all reporting personnel--Addressed consumer inquires and resolved complaints regarding installations, product quality, sales price and/or overall customer experience--Managed the daily issuance of company leads to maximize results--Conducted weekly and monthly performance reviews with all members of team to provide consistent coaching and motivation--Conceptualized, created and presented continuing education seminars to entire sales force as neededNotable Achievements--Branch recognized as Branch of the Year, 2012--Promoted to Sales Manager of largest sales territory within one year of hire--Received subsequent promotion in July of 2012 to oversee the operations of two branches--Successfully completed Management Development courses at the Center for Creative Leadership

Responsible for all aspects of residential and small business security sales for industry-leading security provider.--Exceeded first quarter sales volume goal within first month of hire and achieved 100% to plan every month of employment--Recognized with Centurian Club Award in 2007 and 2008

Bankruptcy Department Supervisor for law firm specializing in provision of loss mitigation and related services in New Jersey and Pennsylvania to the residential mortgage servicing industry.--Oversaw all aspects of employee production to ensure the highest levels of quality, accuracy and efficiency were achieved. Provided supplemental training and coaching as needed.