Michael B. Email & Phone Number

Richmond, Virginia, United States

Operate tractor-trailer combination; approx. 2000 OTR miles driven without incident or accident. Perform daily pre-trip and safety inspections on equipment. Verify and complete required documentation and reports. Maintain hours of service compliance utilizing electronic logbook device (ELD).

Baltimore, Maryland Area

• Reviewed, secured, and enhanced existing O365 subscription, SharePoint, Jira environment and performs desktop imaging.• Provided Tier-1 and Tier-2 support and resolution regarding desktop, printer, phone, and other office equipment issues.• Maintained responsibility for IT operations supporting up to 100 employees at 2 sites within the DMV including enforcing all IT directives and policies. • Documented incident and resolution cases using Jira Help Desk system.• Managed physical access control utilizing ADT Brivo and Pulse.• Managed Vonage, Vast Conference, and Adobe User Accounts and Licenses.• Participated in project planning activities, documented tasks, and set timelines and milestones by prioritizing and monitoring Product Back Log Items (PBIs).• Acted as primary alternate for issuance, maintenance, and accountability of all desktop computers, printers, telephones, and network related hardware and software.• Responsible for composing and developing Standard Operating Procedures (SOP’s) for Arch Systems data bases including; Sharepoint, Jira Enviroment, ADT Brivo and Pulse• Prepared and reviewed reports, forms, and documentation relating to all issued electronic devices and systems via Microsoft Word, Excel, and PowerPoint.• Planned and implemented innovative approaches for the office, enhanced social media

Aberdeen Proving Ground, Maryland

• Directed the office management and administrative support operations of 14 attorneys and 11 support personnel in all aspects of legal operations, including military justice, legal assistance, claims, and administrative law.• Accounted for and maintained $300,000 in automations and office equipment with no losses.• Supervised all military justice legal technicians; reviewed judicial and nonjudicial legal documents and personnel separations for quality, legal sufficiency, and appropriate processing; regularly performed legal research in support of mission.• Fostered healthy command climate in a student training environment by providing procedural and administrative guidance to command leadership.• Functioned as legal administrator and IT specialist; provided desktop computer support which included diagnosing and resolving workstation operating system software, application software, or hardware problems.• Assumed duties of civilian magistrate court clerk, thereby ensuring continuity of critical operations and minimizing impact resulting from absence of regular clerk. • Coordinated and executed Lexis-Nexis and Westlaw training for attorneys which were used for their continuing legal education (CLE) credits.

Fort Carson, Colorado

• Supervised, trained, and accounted for 9 junior and mid-career paralegals in preparation for and throughout a 15-month military deployment. • Oversaw foreign claims program; informing potential claimants of program; intaking, documenting, tracking, and investigating claimant allegations.• Reconciled more than $230,000 in claims payments during foreign operations.• Acquired, secured, and maintained accountability for $100,000 cash used for claims disbursements.• Established a fully operational law center within 24 hours in the initial stages of deployment legal operations.

Grafenwoehr, Germay

• Maintained primary responsibility for all aspects of office administration and day-to-day operations of full service legal office consisting of 15 military and civilian lawyers and support personnel.• Oversaw the career development, training, and general morale, welfare, and health of 5 subordinate paralegal personnel; articulated work assignments, expectations, and deadlines.• Developed community wide tax program which resulted in a total of $1,440,206 in refunds to clients and family members.• Coordinated migration of 15 office computers to new network domain.• Coached 2 subordinate paralegals to mid-career promotion.

Master Of Science Ms, Cybersecurity

Bachelor Of Science, Cybersecurity