Michael B. Email & Phone Number

Richmond, Virginia, United States

Operate tractor-trailer combination; approx. 2000 OTR miles driven without incident or accident. Perform daily pre-trip and safety inspections on equipment. Verify and complete required documentation and reports. Maintain hours of service compliance utilizing electronic logbook device (ELD).

Baltimore, Maryland Area

• Reviewed, secured, and enhanced existing O365 subscription, SharePoint, Jira environment and performs desktop imaging.
• Provided Tier-1 and Tier-2 support and resolution regarding desktop, printer, phone, and other office equipment issues.
• Maintained responsibility for IT operations supporting up to 100 employees at 2 sites within the DMV including enforcing all IT directives and policies.
• Documented incident and resolution cases using Jira Help Desk system.
• Managed physical access control utilizing ADT Brivo and Pulse.
• Managed Vonage, Vast Conference, and Adobe User Accounts and Licenses.

Aberdeen Proving Ground, Maryland

• Directed the office management and administrative support operations of 14 attorneys and 11 support personnel in all aspects of legal operations, including military justice, legal assistance, claims, and administrative.
• Accounted for and maintained $300,000 in automations and office equipment with no losses.
• Supervised all military justice legal technicians; reviewed judicial and nonjudicial legal documents and personnel separations for quality, legal sufficiency, and appropriate processing; regularly performed legal.
• Fostered healthy command climate in a student training environment by providing procedural and administrative guidance to command leadership.
• Functioned as legal administrator and IT specialist; provided desktop computer support which included diagnosing and resolving workstation operating system software, application software, or hardware problems.
• Assumed duties of civilian magistrate court clerk, thereby ensuring continuity of critical operations and minimizing impact resulting from absence of regular clerk.

Fort Carson, Colorado

• Supervised, trained, and accounted for 9 junior and mid-career paralegals in preparation for and throughout a 15-month military deployment.
• Oversaw foreign claims program; informing potential claimants of program; intaking, documenting, tracking, and investigating claimant allegations.
• Reconciled more than $230,000 in claims payments during foreign operations.
• Acquired, secured, and maintained accountability for $100,000 cash used for claims disbursements.
• Established a fully operational law center within 24 hours in the initial stages of deployment legal operations.

Grafenwoehr, Germay

• Maintained primary responsibility for all aspects of office administration and day-to-day operations of full service legal office consisting of 15 military and civilian lawyers and support personnel.
• Oversaw the career development, training, and general morale, welfare, and health of 5 subordinate paralegal personnel; articulated work assignments, expectations, and deadlines.
• Developed community wide tax program which resulted in a total of $1,440,206 in refunds to clients and family members.
• Coordinated migration of 15 office computers to new network domain.
• Coached 2 subordinate paralegals to mid-career promotion.

Master Of Science Ms, Cybersecurity

Bachelor Of Science, Cybersecurity