Michael Bugler Email & Phone Number

A proficient and experienced hospitality and property manager with a charismatic, confident, enthusiastic and pro-active personality offering an array of skills and accomplishments. Firm believer of building strong relationships through attentive customer service whilst paying very close attention to detail in all areas of the business. Thrive upon implementing new company policies to further enhance service as well as ensuring the smooth and effective running of day to day operations. An extensive knowledge base of the local market, industry trends and the best practices to manage diverse and large teams in a coordinated manner to gain the best results for the business and the customer. I have an ability to drive sales, increase profits and a proven track record of achieving targets and utilising my strong financial acumen. I ensure full compliance with health & safety guidelines and legislation relating to the property’s facilities. Overall, I have an ambition to establish myself as an important asset within a large company. I am a holder of a clean full English driving license and personal license.Currently looking for a new challenge after spending over 10 years at the Icon Hotel in Luton. To date my greatest achievement was overseeing the Icon Hotel being upgraded by the AA Hotel Services from a 3 to 4 star property in 2017. As well as this we achieved Trip Advisor Certificate of Excellence awards for eight successive years.

Listed skills include Customer Service, Event Management, New Business Development, Hospitality, and 6 others.