Michael Burridge Email and Phone Number

As a Crew Member at Milestone Restaurants, a McDonald's franchise, I play a pivotal role in ensuring exceptional customer experiences and the smooth operation of the restaurant. My responsibilities include a diverse range of tasks aimed at maintaining high standards of service and cleanliness.Primarily, I am at the forefront of customer service, warmly greeting patrons, taking accurate orders, and efficiently processing transactions through the point-of-sale system. My friendly demeanor and dedication to customer satisfaction contributes to creating a welcoming atmosphere for guests.In addition to serving customers, I actively participate in food preparation and assembly, adhering to McDonald's procedures and safety standards. Whether it’s cooking delicious burgers, assembling orders with precision, or ensuring the freshness of ingredients, my attention to detail and commitment to excellence are evident in every task.Beyond front-line duties, I also played a crucial role in maintaining the cleanliness and organization of the restaurant. This involved regularly sanitizing work areas, restocking supplies, and adhering to established hygiene protocols to ensure a safe and hygienic environment for both customers and staff.Furthermore, as part of a dynamic team, I collaborated with fellow crew members and managers to uphold operational efficiency, address customer concerns, and contribute to a positive work culture. My ability to communicate effectively, adapt to fast-paced environments, and work collaboratively were essential in achieving shared goals and maintaining the restaurant's reputation for excellence.Overall, as a Crew Member at Milestone Restaurants, I embodied McDonald's core values of quality, service, cleanliness, and value, playing an integral role in delivering memorable dining experiences to customers while contributing to the overall success of the franchise.

As a part-time Freelance IT Consultant, my role involves providing expert advice, technical support, and solutions to clients in need of IT services. My responsibilities include:1. Consultation: Meeting with clients to assess their IT needs, understand their requirements, and recommend appropriate solutions tailored to their business objectives and budget.2. Technical Support: Offering troubleshooting assistance for hardware and software issues, resolving technical problems, and providing guidance on IT infrastructure setup and maintenance.3. System Integration: Assisting clients in integrating new technologies into their existing systems, ensuring compatibility, efficiency, and security.4. Cybersecurity: Advising clients on best practices for cybersecurity, implementing measures to protect against cyber threats, and conducting security audits to identify vulnerabilities.5. Training and Education: Providing training sessions and workshops to clients and their employees on how to effectively utilize IT systems, software applications, and cybersecurity protocols.6. Client Relationship Management: Building and maintaining strong relationships with clients, understanding their evolving needs, and ensuring high levels of satisfaction with the services provided.Overall, my role as a part-time Freelance IT Consultant involves leveraging my expertise to help clients optimize their IT infrastructure, enhance productivity, and mitigate risks, while offering flexible and personalized solutions to meet their specific requirements.

As a Crew Member at BEAP Restaurants Ltd, a McDonald's franchise, I played a pivotal role in ensuring exceptional customer experiences and the smooth operation of the restaurant. My responsibilities encompassed a diverse range of tasks aimed at maintaining high standards of service and cleanliness.Primarily, I was at the forefront of customer service, warmly greeting patrons, taking accurate orders, and efficiently processing transactions through the point-of-sale system. My friendly demeanor and dedication to customer satisfaction contributed to creating a welcoming atmosphere for guests.In addition to serving customers, I actively participated in food preparation and assembly, adhering to McDonald's procedures and safety standards. Whether it was cooking delicious burgers, assembling orders with precision, or ensuring the freshness of ingredients, my attention to detail and commitment to excellence were evident in every task.Beyond front-line duties, I also played a crucial role in maintaining the cleanliness and organization of the restaurant. This involved regularly sanitizing work areas, restocking supplies, and adhering to established hygiene protocols to ensure a safe and hygienic environment for both customers and staff.Furthermore, as part of a dynamic team, I collaborated with fellow crew members and managers to uphold operational efficiency, address customer concerns, and contribute to a positive work culture. My ability to communicate effectively, adapt to fast-paced environments, and work collaboratively were essential in achieving shared goals and maintaining the restaurant's reputation for excellence.Overall, as a Crew Member at Milestone Restaurants, I embodied McDonald's core values of quality, service, cleanliness, and value, playing an integral role in delivering memorable dining experiences to customers while contributing to the overall success of the franchise.

As an IT Support Technician at Lionhead Studios, my role involved providing technical assistance and support to employees across various departments within the studio. I was responsible for troubleshooting hardware and software issues, maintaining network infrastructure, configuring and deploying computer systems, and ensuring the smooth operation of IT systems. My excellent problem-solving skills and ability to communicate technical concepts in a clear and understandable manner were crucial in assisting employees with their IT needs and maintaining the productivity of the studio. Additionally, I collaborated with other IT team members to implement best practices, optimize systems, and address emerging technology challenges within the videogame environment.I had to leave this role due to dissolution of the company in April 2016.