I am the IT Manager at Laurentide Controls, a leading provider of automation solutions, with over nine years of experience in this role. My mission is to oversee the IT infrastructure, operations, and services for the company, and to lead a team of IT professionals who are committed to delivering outstanding customer service, supporting sales efforts, and enhancing business performance.My core competencies include Windows on-premise and cloud technologies, network administration, firewalls, backup and recovery, IP telephony, database administration, hardware, project management, purchasing, and cyber security. I have earned multiple certifications from Microsoft, as well as two Foundation Awards from Laurentide Controls for demonstrating outstanding commitment to serving customers and supporting sales. I am passionate about leveraging technology to solve problems, optimize processes, and create value for the company and its clients.