Websters International provides editorial solutions for global clients.Spearheaded the development and execution of the company'sstrategic plan, resulting in the stabilisation of the company.Modernised operational processes, in particular in recruitment andstaff development, while maintaining high service standards.Managed a teams of employees and freelancers across multipledepartments, fostering a collaborative and high-performance culture.Identified new business opportunities, leading to the successfullaunch of new product lines in Welsh translation, copywriting, andthe review of content generated by large language models of artificialintelligence.Instigated and led social media and other marketing efforts.

As projects manager I was in charge of the localisation agency offering of the company - the editing of marketing and user assistance ("help files") digital media to craft an appropriate and localised message appropriate for the UK and other English speaking markets as a supplier to Lionbridge Translations, Inc. Working on projects for among others multinationals Google, Apple, Microsoft and Amazon.- Team management responsibility for in-house and freelance localisers, including training and recruitment.- Retaining relationship with clients to ensure appropriate and timely deliveries to appropriate quality, and ensuring we were in best position to respond to new opportunities.- Analysing and planning project requirements to ensure best fit of personnel and appropriate timeline- Editing and writing text, using both client bespoke tools and more common software such as Microsoft Office.- Budget tracking

Microsoft Student and Microsoft Encarta Encyclopaedia; : project managed World English version of these annual, award-winning multimedia projects released on DVD. MSN Encarta: tripled traffic to nearly 5 million page views/month to the website from; .MSN: establishment and coordination of “Subbing desk” for MSN homepage articles.Windows Live Search: programming of Encarta material for Live Search's Instant Answers initiative giving top line results to specific queries; database management aimed at improving Local Search results across several European languages.

Children's Encarta: managed this project including 800 original articles and over 50 pieces of unique interactive multimedia.Microsoft Money/MSN Money: localisation of DVD and online UK and Australian products.Web Content Producer | Websters Multimedia |; MSN Encarta: management and planning of commissioned feature articles, quizzes and new features for subscription website releases.

Microsoft Encarta: responsible for editing history section of encyclopaedia, including commissioning new articles.Contribution of articles and quizzes to the Encarta website.

Microsoft Encarta: project selecting, processing, and writing introduction for over 1,500 articles from The Times to feature in encyclopaedia.

Microsoft Encarta: proofreading and testing all Encarta features, including articles and media.

Trainee Position