Michael Caceres

Michael Caceres Email and Phone Number

Housekeeping Guest Experience Manager | Post-Crisis Leadership Certificate @ The Walt Disney Company
burbank, california, united states
Michael Caceres's Location
Kissimmee, Florida, United States, United States
Michael Caceres's Contact Details

Michael Caceres work email

Michael Caceres personal email

n/a
About Michael Caceres

At The Walt Disney Company, leadership and guest satisfaction are the hallmarks of my role as Housekeeping Guest Experience Manager and Trainer. Our team has strengthened Disney's reputation for enchanting experiences by enhancing operational workflows, resulting in heightened client contentment. My commitment to service excellence is reflected in the successful mentoring of teams that consistently surpass customer expectations.Skilled in navigating complex guest service scenarios, I've cultivated a culture of exceptional customer care that has won guest loyalty. With expertise in guest relations and a dedication to operational efficiency, I lead by example to ensure that every interaction with our guests contributes to the magical ambiance synonymous with Disney.

Michael Caceres's Current Company Details
The Walt Disney Company

The Walt Disney Company

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Housekeeping Guest Experience Manager | Post-Crisis Leadership Certificate
burbank, california, united states
Employees:
133009
Michael Caceres Work Experience Details
  • The Walt Disney Company
    Housekeeping Guest Experience Manager
    The Walt Disney Company Mar 2022 - Present
  • The Walt Disney Company
    Trainer/ Lcc Pool
    The Walt Disney Company May 2018 - Present
    Orlando, Florida, United States
    Assisted with streamlining workflow by performing various administrative tasks and responsibilities in compliance with defined procedures/standards. Managed training on daily basis for optimizing process efficiency and effectiveness. Maintained optimal productivity levels to meet and exceed customer expectations for maximum client satisfaction. Won guest loyalty by providing exceptional customer service, while resolving complex issues.Supervised parking lot cast members and streamlined daily operations for attaining designated outcomes.
  • Seaworld Parks & Entertainment
    Senior Scuba Diver
    Seaworld Parks & Entertainment Aug 2012 - Dec 2021
    Orlando, Florida, United States
    Mitigate risk factors by conducting inspections regarding repairing and installations of building components and wild life support equipment. Train and coach dive teams at different attractions as well as managing pre and post dive briefings.Improved 50% safety rescue and emergency response time by analyzing monthly and weekly OSHA safety reports and executing new regulations, such as Basin rescue protocol.Maintained 95% overall team safety evaluation since 2013 through implementation of best practices.
  • Aaron'S, Inc
    Sales Manager & Accounts Manager
    Aaron'S, Inc May 2009 - Aug 2012
    Buffalo, New York, United States
    Enhanced skillset of new sales, delivery, and accounts teams by monitoring performance, identifying areas of improvements, providing one-on-one coaching, and delivering quality trainings. Identified resource requirements and assigned responsibilities to different sales/accounting staff through proper coordination, scheduling, and time management.Amplified company’s customer base by 27% and ensured strong presence in surrounding community by restructuring and implementing new strategic business model.Boosted 32% retention and return input rates by implementing robust sales plans, leading sales staff, and cultivating customer relationships for selling numerous products.
  • Us Army
    Communication, Sergeant E-5
    Us Army May 2003 - Jul 2012
    Hawaii, United States
    Managed Department of the Army and designated Department of Defense Signal assets, which include all aspects of automation and communication-electronics related to the planning, design, engineering, operations, logistical support and evaluation of systems and networks. Supervised and managed administration of property records and hand receipts totaling more than $560 thousand dollars’ worth of data and communication equipmentSupervised location, construction, maintenance and operation of Data and Radio communication equipment in Company level operating area Assisted in leading an 8 man installation team that successfully ran 30+ miles of fiber optic lines

Michael Caceres Education Details

Frequently Asked Questions about Michael Caceres

What company does Michael Caceres work for?

Michael Caceres works for The Walt Disney Company

What is Michael Caceres's role at the current company?

Michael Caceres's current role is Housekeeping Guest Experience Manager | Post-Crisis Leadership Certificate.

What is Michael Caceres's email address?

Michael Caceres's email address is mi****@****ney.com

What schools did Michael Caceres attend?

Michael Caceres attended University Of South Florida, Keiser University.

Who are Michael Caceres's colleagues?

Michael Caceres's colleagues are Doğuhan Öztürk, Victor Noeung, Carly Ransom, Ma, Alan Viramontes, Destinee Reyes, Gary L, Zach Halperin.

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