Revenue Operations Admin/Analyst
-Built, maintained, and analyzed business development reporting metrics for the leadership team.-Optimized Salesforce CRM system to ensure data accuracy, standardization, and efficient sales processes (20% increase in data accuracy).-Conducted data analysis for strategic opportunities for internal and external stakeholders on multiple projects within Business Development; incentives, commissions, rep performance.-Identified bottlenecks, inefficiencies, and gaps in business processes, while implementing strategies to enhance operational efficiency and effectiveness.-Worked to identify trends, opportunities, and risks to the sales pipeline and forecasting accuracy.-Developed standardized KPIs using competitive intelligence to allow individual partners to receive automated dashboards of their performance, 50-75% reduction in process time increasing productivity-Provided training and support to sales team members on Salesforce and other sales tools.-Onboarded new partners in Salesforce, reporting on individual partners, data cleans.