Michael Carty Email & Phone Number

Copenhagen, Dk

Santa Clara, Ca, Us

• Manage a team of ten to fulfill customer orders and resolve customer requests across eight business units.• Reduced average resolution time by 60% for customer requests across business units by introducing operational change and team technical training.• Collaborative work with sales and production teams to root cause problems and implement optimizations to distribution processes, generating a 40% increase in revenue. • Provide KPI-driven consultation to executive teams on 3PL performance monthly using Tableau and Microsoft Office presentations.• Initiate and track PTO/ICTO shipments from global suppliers.

Seattle, Wa, Us

• Own development of internal team members (80 members) to perform intra-warehouse deliveries and direct 3P carriers to deliver customer parcels across 30 zip codes.• Improved 3PL performance (USPS, FEDEX, and local carriers) by measuring KPIs and negotiating contracts based on performance.• Reduced delivery cost by 20% through freight analysis and optimizing delivery routes.• Implemented safety programs that resulted in a 70% reduction in vehicle-related incidents.• Managed the department’s labor plan to maximize operational support and minimize unproductive time on the clock.

Santa Clara, Ca, Us

• Coordinates with manufacturing planner and third-party logistics team to ensure 100% of required parts for manufacturing are available for build dates.• Uses SAP to track manufacturing parts and produce reports for production teams on the progress of builds. • Anticipate the needs of the business unit to reduce shortages at the start of manufacturing. • Manages inventory of material to reduce loss and aging inventory.• Resolves problems causing frustrated warehouse parts and expedite to manufacturing floor.• Resolves customer discrepancies.

Arlington, Virginia, Us

● Served as a Logistics Operations Manager providing supply functions and customer service in rapid-pace and demanding circumstances.● Positions in the military include: Distribution Platoon Leader, Fuel and Water Platoon Leader, Company Executive Officer, and Battalion Supply Officer.● Managed the daily operations of my team (upwards to 50 Soldiers) to improve and maintain productivity by establishing efficient systems and reducing procedural redundancies.● Responsible for material procurement, warehouse storage and material distribution to simultaneously support multiple customers’ daily operations. ● Built and tracked inventories of materiel through the SAP program.● Efficiently utilized transportation assets to maximize economy during distribution of required supplies to various locations.● Developed strategies to resolve conflicts and leverage initiatives to enhance sustainment distribution operations.● Assisted with technical guidance, research, and analysis to identify and fulfill requirements for sustainment operations.

Leadership, Chemistry

Logistics Captains Career Course (Cl3), Logistics, Materials, And Supply Chain Management