Michael Carty Email and Phone Number
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Michael Carty personal email
As a member of A.P. Moller - Maersk's Customer Experience team, our focus is on optimizing supply chain management through strategic KPI analysis and process improvements. Recognized for slashing resolution times and boosting revenue, my team's collaborative efforts with sales and production have been pivotal in enhancing customer satisfaction and operational efficiency.With a robust background that includes managing logistics for Applied Materials and transportation for Amazon, I've honed skills in 3PL performance enhancement and cost reduction strategies. These competencies, combined with my military precision and security clearance, empower me to deliver exceptional results in complex, high-stakes environments.
A.P. Moller - Maersk
View- Website:
- maersk.com
- Employees:
- 10
- Company phone:
- +45 33 63 33 63
- Company email:
- socialmedia@maersk.com
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Customer Experience Manager - ScmA.P. Moller - Maersk Apr 2022 - PresentCopenhagen, Dk
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Customer Service Logistics ManagerApplied Materials May 2021 - Feb 2022Santa Clara, Ca, Us• Manage a team of ten to fulfill customer orders and resolve customer requests across eight business units.• Reduced average resolution time by 60% for customer requests across business units by introducing operational change and team technical training.• Collaborative work with sales and production teams to root cause problems and implement optimizations to distribution processes, generating a 40% increase in revenue. • Provide KPI-driven consultation to executive teams on 3PL performance monthly using Tableau and Microsoft Office presentations.• Initiate and track PTO/ICTO shipments from global suppliers. -
Area Manager, TransportationAmazon Jul 2019 - May 2021Seattle, Wa, Us• Own development of internal team members (80 members) to perform intra-warehouse deliveries and direct 3P carriers to deliver customer parcels across 30 zip codes.• Improved 3PL performance (USPS, FEDEX, and local carriers) by measuring KPIs and negotiating contracts based on performance.• Reduced delivery cost by 20% through freight analysis and optimizing delivery routes.• Implemented safety programs that resulted in a 70% reduction in vehicle-related incidents.• Managed the department’s labor plan to maximize operational support and minimize unproductive time on the clock. -
Logistics Supply PlannerApplied Materials Aug 2018 - Jul 2019Santa Clara, Ca, Us• Coordinates with manufacturing planner and third-party logistics team to ensure 100% of required parts for manufacturing are available for build dates.• Uses SAP to track manufacturing parts and produce reports for production teams on the progress of builds. • Anticipate the needs of the business unit to reduce shortages at the start of manufacturing. • Manages inventory of material to reduce loss and aging inventory.• Resolves problems causing frustrated warehouse parts and expedite to manufacturing floor.• Resolves customer discrepancies.
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Logistics Officer (90A)Us Army Jul 2013 - Aug 2018Arlington, Virginia, Us● Served as a Logistics Operations Manager providing supply functions and customer service in rapid-pace and demanding circumstances.● Positions in the military include: Distribution Platoon Leader, Fuel and Water Platoon Leader, Company Executive Officer, and Battalion Supply Officer.● Managed the daily operations of my team (upwards to 50 Soldiers) to improve and maintain productivity by establishing efficient systems and reducing procedural redundancies.● Responsible for material procurement, warehouse storage and material distribution to simultaneously support multiple customers’ daily operations. ● Built and tracked inventories of materiel through the SAP program.● Efficiently utilized transportation assets to maximize economy during distribution of required supplies to various locations.● Developed strategies to resolve conflicts and leverage initiatives to enhance sustainment distribution operations.● Assisted with technical guidance, research, and analysis to identify and fulfill requirements for sustainment operations.
Michael Carty Skills
Michael Carty Education Details
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University Of North GeorgiaChemistry -
Army Logistics University - College Of Professional And Continuing EducationAnd Supply Chain Management
Frequently Asked Questions about Michael Carty
What company does Michael Carty work for?
Michael Carty works for A.p. Moller - Maersk
What is Michael Carty's role at the current company?
Michael Carty's current role is Customer Experience Manager - SCM | Military, Security Clearance.
What is Michael Carty's email address?
Michael Carty's email address is mi****@****rmy.com
What schools did Michael Carty attend?
Michael Carty attended University Of North Georgia, Army Logistics University - College Of Professional And Continuing Education.
What skills is Michael Carty known for?
Michael Carty has skills like Military, Security Clearance, Military Operations, Military Experience, Operational Planning, Command, Army, Defense, Force Protection, Leadership, Chemistry, Logistics Management.
Who are Michael Carty's colleagues?
Michael Carty's colleagues are Karla Elisa Fernandez Morales, Santosh Singh, Luiz Henrique Souza, Riya Robinson, Hanny Alfiyyah, Ana Isabella Arreaza Guarnizo, Justin W..
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