Michael Castro Email & Phone Number

Hastings, England, United Kingdom

Uckfield, England, United Kingdom

• Using an online database to contact and recruit new Psychologists.• Sending out relevant information to new professionals.• Requesting new indemnity insurance policies and Data Protection ICO registrations.• Inputting and updating information onto a spreadsheet.• Dealing with new registrations and requesting any additional documents, and or information required.• Administrative and general support to the team.

Brighton, United Kingdom

Brighton, United Kingdom

• Gathering and collating missing information from members and providers via email and via letter correspondence.• Investigation and review of missing information in order to escalate and request relevant information.• Contacting providers by telephone to confirm missing information.• Offering administrative general support to the team.• Contributing to the continuous improvement process by challenging and contributing ideas for improvement for example support point.

Lewes, East Sussex

Collecting accurate information and documentation to proceed with a claim against East Sussex Highways.Compiling highway maintenance related reports and ensuring all data is accurate.Liaising with claimants to obtain further information relating to their claim.Liaising with other departments to retrieve further information regarding any highway maintenance that may have been carried out in relation to the defect in question. Providing general administrative support to the Claims Department.Preparing claim acknowledgement letters for claims against East Sussex Highways.Using systems: Salesforce, LACHs, Microsoft Packages, Icosnet.

Eastbourne

Making outbound calls to businesses to conduct market research and completing questionnaires over the telephone, all financial based on behalf of the client.Research using LinkedIn to find decision makers based in finance.Undertaking ad hoc duties as and when required.

Tonbridge, United Kingdom

Dealing in the management of claims from initial receipt through to settlement, including robust but fair negotiation to minimise overall costs. Taking inbound calls, and effectively offering an in-depth enquiry handling and referral service to clients and their customers.To appoint associated suppliers and or surveyors as and when required.

Eastbourne

Dealing with telecare orders from Social Services and booking installations.Communicating with engineers in order to prioritize urgent orders.Updating East Sussex county council on any issues relating to delays to bookings.Arranging the collection of equipment no longer required.Filing all telecare orders in chronological order.

Responsibilities included dealing with policy holders in relationship to claims, negotiating with loss adjusters ensuring fair negotiations took Dealing in the management of claims from initial receipt through to settlement, including robust but fair negotiation to minimise overall costs.

Dealt with the professional management of language courses specialising in teaching English to executives and business professionals.