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Michael Cayanan Email & Phone Number
Service Desk and Cloud Security Analyst
at
Intelliworx Managed IT
LinkedIn matched
✓ Verified Jun 2026
3 data sources
Profile completeness 100%
Current company
Role
Service Desk and Cloud Security Analyst
Location
Calabarzon, Philippines, Philippines
Company size
Who is Michael Cayanan? Overview
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Quick answer
Michael Cayanan is listed as Service Desk and Cloud Security Analyst at Intelliworx Managed IT, a company with 38 employees, based in Calabarzon, Philippines, Philippines. AeroLeads shows a matched LinkedIn profile for Michael Cayanan.
Michael Cayanan previously worked as Service Desk / Cloud Security Analyst at Intelliworx Managed It and L2 Service Desk at Connectos. Michael Cayanan holds Bachelor'S Degree, Computer Science, Completed from University Of Perpetual Help System Dalta.
Company email context
Email format at Intelliworx Managed IT
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Intelliworx Managed IT
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Profile bio
About Michael Cayanan
IT Professional whose qualifications include a degree in Computer Science, Microsoft Certified Professional and Computer Hardware Servicing NC II; Eleven years of experience in the desktop support hardware and software troubleshooting, creation and deployment of solutions protecting networks, systems and information assets for diverse companies and organizations. Expert-level knowledge in Group Policy and Identity and Access Management across multiple system.
Listed skills include Outsourcing, Computer Repair, and Windows.
Current workplace
Michael Cayanan's current company
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Intelliworx Managed It
8 roles
Michael Cayanan work experience
A career timeline built from the work history available for this profile.
Service Desk / Cloud Security Analyst
CurrentProvide end-user support through the use of laptops, desktops, thin clients, and mobile phonesTake client calls, log them and where possible resolve service requestsSupport SOC monitoring, incident response by whitelist /blocklist the email address,Hash file, URL, domainsCheck Threat Locker access request by the user for approval of install software.
Jul 2023 - Present
L2 Service Desk
Troubleshooted and administered MS Office 365 and Exchange Server.Managed Active Directory and performed user creation and termination requests.Configured hardware and software remotely using RMM (Remote Monitoring and Management) tools.Created knowledge base articles and process documents.Resolved incidents and fulfilled requests within SLAs.Identified.
Aug 2021 - May 2023
Associate For Godaddy Webhosting
Provided technical support for setting up DNS records on domain settings.Assisted customers with website navigation on the Website + Marketing platform.Administered domain forwarding, transfers away from GoDaddy, and transfers to another GoDaddy account.Monitored domain status and provided feedback to customers regarding expiration and renewal.Assisted.
Aug 2020 - Aug 2021
035 Support Engineer/ Consultant
Assigned Office 365 licenses to new and existing end-users.Worked in shifts, providing 24x7 global IT operations support.Addressed Outlook email and Skype for Business issues, including Exchange remote mailbox administration and Office 365 client connectivity.Improved existing Office 365 monitoring, management, and reporting tools and utilities.Served as.
Apr 2019 - Jul 2019
Support Analyst
* Successfully completed the setup of IT Infrastructure of new account here in the Philippines.* Work with Project Managers to ensure manage system changes/tasks are completed to meet business requirements.* Manage and/or participate in major incident resolution and maintain up-to-date system documentation.* Responsible for responding to, documenting and.
Aug 2018 - Feb 2019
System Engineer
Tata Consultancy Services Philippines
* Serves as the Tier 2 support and being escalation contact of the Global for investigation and troubleshooting of Office 365 related incidents.* Being able to identify problems from recurring Office 365 incidents and provide resolution in a timely manner.* Performs desktop, server and peripheral operating system and software installations and upgrades.
Jul 2015 - Jan 2018
It Network Service Engineer
Convergys Phil Service
* Works in shifts covering 24x7 global IT operation, provide assistance both hardware and software troubleshooting.* Install new software releases, system upgrades and resolve software related problems.* Notifies management about reported or potential Major incidents.* Assisting on physical installation and maintenance of Desktop Computer, virus/spyware.
Nov 2011 - Jun 2015
Team & coworkers
Colleagues at Intelliworx Managed IT
Other employees you can reach at intelliworx.com.au. View company contacts for 38 employees →
SJ
Samuel James
Colleague at Intelliworx Managed ItSydney, New South Wales, Australia, Australia
View →
SK
Samrat Kuikel
Colleague at Intelliworx Managed ItQuakers Hill, New South Wales, Australia, Australia
View →
JM
Jason Mcdougall
Colleague at Intelliworx Managed ItGreater Sydney Area, Australia
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JE
Jaemart Enriquez
Colleague at Intelliworx Managed ItPasig, National Capital Region, Philippines, Philippines
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NN
Ninja Ni Myke Guitar Play
Colleague at Intelliworx Managed ItLaguna, Calabarzon, Philippines, Philippines
View →
JI
Joan Irma Teus
Colleague at Intelliworx Managed ItTaguig, National Capital Region, Philippines, Philippines
View →
JR
Juliana Rixen-Capo
Colleague at Intelliworx Managed ItGreater Sydney Area, Australia
View →
MG
Mary Grace Dorado
Colleague at Intelliworx Managed ItPhilippines, Philippines
View →
JF
Jeremy Filbert Bijosono
Colleague at Intelliworx Managed ItGreater Sydney Area, Australia
View →
BT
Bimla Timalsina
Colleague at Intelliworx Managed ItAustralia, Australia
View →
Samuel James
Colleague at Intelliworx Managed ItSydney, New South Wales, Australia, Australia
View →
SK
Samrat Kuikel
Colleague at Intelliworx Managed ItQuakers Hill, New South Wales, Australia, Australia
View →
JM
Jason Mcdougall
Colleague at Intelliworx Managed ItGreater Sydney Area, Australia
View →
JE
Jaemart Enriquez
Colleague at Intelliworx Managed ItPasig, National Capital Region, Philippines, Philippines
View →
NN
Ninja Ni Myke Guitar Play
Colleague at Intelliworx Managed ItLaguna, Calabarzon, Philippines, Philippines
View →
JI
Joan Irma Teus
Colleague at Intelliworx Managed ItTaguig, National Capital Region, Philippines, Philippines
View →
JR
Juliana Rixen-Capo
Colleague at Intelliworx Managed ItGreater Sydney Area, Australia
View →
MG
Mary Grace Dorado
Colleague at Intelliworx Managed ItPhilippines, Philippines
View →
JF
Jeremy Filbert Bijosono
Colleague at Intelliworx Managed ItGreater Sydney Area, Australia
View →
BT
Bimla Timalsina
Colleague at Intelliworx Managed ItAustralia, Australia
View →
2 education records
Michael Cayanan education
Bachelor'S Degree, Computer Science, Completed
Bachelor'S Degree, Computer Science
University Of Perpetual Help - Laguna
FAQ
Frequently asked questions about Michael Cayanan
Quick answers generated from the profile data available on this page.
What company does Michael Cayanan work for?
Michael Cayanan works for Intelliworx Managed IT.
What is Michael Cayanan's role at Intelliworx Managed IT?
Michael Cayanan is listed as Service Desk and Cloud Security Analyst at Intelliworx Managed IT.
Where is Michael Cayanan based?
Michael Cayanan is based in Calabarzon, Philippines, Philippines while working with Intelliworx Managed IT.
What companies has Michael Cayanan worked for?
Michael Cayanan has worked for Intelliworx Managed It, Connectos, Sutherland, Accenture, and Global Process Manager Inc.
Who are Michael Cayanan's colleagues at Intelliworx Managed IT?
Michael Cayanan's colleagues at Intelliworx Managed IT include Samuel James, Samrat Kuikel, Jason Mcdougall, Jaemart Enriquez, and Ninja Ni Myke Guitar Play.
How can I contact Michael Cayanan?
You can use AeroLeads to view verified contact signals for Michael Cayanan at Intelliworx Managed IT, including work email, phone, and LinkedIn data when available.
What schools did Michael Cayanan attend?
Michael Cayanan holds Bachelor'S Degree, Computer Science, Completed from University Of Perpetual Help System Dalta.
What skills is Michael Cayanan known for?
Michael Cayanan is listed with skills including Outsourcing, Computer Repair, and Windows.
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