Michael Chaplin Email & Phone Number

Adelaide, Sa, Au

Adelaide, Sa, Au

Australia

Managing engineering FM services on the BAE Systems account

Adelaide, South Australia, Australia

Managing engineering FM services at BAE Systems

Adelaide, South Australia, Australia

Adelaide, South Australia, Australia

Adelaide, South Australia, Australia

Adelaide, South Australia, Australia

Appointment to TAFE SA within Facilities and Property Directorate to manage the delivery of various infrastructure projects, including the Federal Government Revitalising TAFE Initiative to create a Tech and Innovation Hub through the refurbishment of facilities at Whyalla campus (valued at approximately $2.5M) and the refurbishment of a student Study Hub and Berri campus (approximately $1.45M). Also overseeing the delivery of smaller scale capital asset renewal programs across multiple sites for upgrades of ageing security infrastructure.

Sydney, Australia

-Client side Project Management for the Faculty to ensure efficient and effective project management, in relation to the delivery of all building infrastructure modifications required to support the installation of new highly technical research equipment -Client side Facilities Manager. Liaise with internal FM provider to ensure the Faculty occupied space runs smoothly to maintain business productivity-Manage, direct and motivate the Facilities Assistants to provide high level customer service in daily operations and facilities support-Develop and manage the access control strategy for Faculty facilities -Provide technical knowledge expertise for the infrastructure modifications required to support the placement of specialised engineering research equipment through defining scope of works for service modifications based on equipment specification data whilst planning for future proofing design requirements of engineering lab spaces -Provide support and assistance to the Faculty Technical Resources team to maintain safe operation of lab spaces within the portfolio

South Australia, Australia

o Provide technical expertise and advice in the development, implementation and continuous improvement of routine maintenance management plans that reflect the needs of the Universityo Recommend and implement changes and adaptations to Quality Management Systems to improve the efficiency or effectiveness of processes to ensure the quality of contract and service delivery outcomeso Routinely monitor and inspect the work of service and repair contractors, act as the on-site point of reference for contractors and ensure that contractors are working within current OHS&W guidelineso Apply due diligence on behalf of the University to invoices from service providers, attesting to quality and quantity of work prior to authorisation of paymento Liaise with stakeholders, consulting engineers and maintenance contractors during minor works, capital development, reactive breakdown repairs and maintenance projectso Investigating reported faults of plant/equipment to determine the best course of action to proceedo Coordinating and managing contractors on-site to ensure that the service they are providing is up to UniSA standards and does not pose a risk to the local community or environmento Obtaining details of assets and feeding this information back to the Asset Renewal Coordinator to determine if and when replacement is necessaryo Managing minor maintenance projects on campus for multi trade disciplineso Recommend improvements to contracted services provided by incumbent contractors

Adelaide, Australia

o Answer incoming phone calls and provide product information and technical details about products soldo Provide national customer service to both members of the public and wholesale customers over a variety of industry sectors offering product specifications suitable for their applicationo Liaise with accounts department and purchasing team to ensure accurate information is given to customerso Pick and pack orders including communicating with couriers to provide efficient service to customerso Process customer orders in person, over the phone and via fax/email communicating with the customer if stock is unavailable and expected lead times so they are fully aware of the situationo Build functioning display boards for customers to interact with and see the products in operation

Prospect, South Australia

o stock ordering/goods receivingo inventory stock controlo customer serviceo manufacturing keys for many different locking mechanismso repairing mechanical lock mechanismso installation of locking deviceso repairing and programming of remotes for locking mechanismso manipulation and bypassing of locking mechanisms to gain entryo designing, implementing and controlling high security master key systemso supervising workshop staff and managing incoming workload (distribution of jobs to the road technicians)

Gawler, Australia

o assisting the management teamo supervising staff individuallyo counting monetary profitso cash handlingo promotional displayso stock orderingo electronic inventory managemento customer serviceo quality control of stock

Diploma Of Engineering - Technical, Engineering

Diploma, Project Management

Certificate, Security Operations

Certificate Iii In Locksmithing, Trade Qualification

Certificate Ii, Information Technology

High School