Michael Chapman Email & Phone Number

Toronto, Ontario, Canada

Proxima Command (Prefixcode Inc.) is a Toronto-based sci-fi entertainment business that develops its own physical/digital escape rooms and related software suites.Managed the Product Development of:- a starship bridge simulator with 30 interactive Samsung tablets- a retro sci-fi themed escape room with implementation by George Brown College: Escape from Space Station X- 10 person retro sci-fi team building communication game: Vector SquadronIP Content Initiatives:- graphic novel about the universe of Proxima Command is in the final stages of development- podcasts about the process of running a startup, and also the world building process behind our productsThe company's objective is to produce unique and exciting live-action science fiction gaming experiences for its customers, while continuing to expand operational knowledge and resources to found an immersive large-scale sci-fi resort.

Mississauga, Ontario, Canada

Delivers 8 senior math and computer studies courses.Supports learning to at-risk high school students.

Mississauga, Ontario, Canada

Managed middle school classes.Organized multi-media graduation show.Taught French, Language Arts and Mathematics.

Toronto, Ontario, Canada

Managed up to 130 staffResponsible for continual process improvements

Toronto, Ontario, Canada

Revolutionized the training process for all call centre staff.Eliminated inconsistent paper training documentation, and improved call content consistency.Implemented the first corporate intranet at Mackenzie.Managed a cross functional technology team.Proposed project to senior management with a MVP design.

Toronto, Ontario, Canada

Responsible for training and management of a financial services call centre team.

Toronto, Ontario, Canada

Resource for new staff.Trained contract staff.Completed the Canadian Securities Course.

Toronto, Ontario, Canada

Resolved retail and dealer customer issues with trades at a financial services business.Coordinated trade corrections across multiple departments.Recognized by Senior Vice President for customer service actions.

Toronto, Ontario, Canada

Presented plan to start a Toastmasters communications club at Mackenzie Financial to the president of the company.Led a team of company employees to improve communication skills, with a focus on public speaking.

Winnipeg, Manitoba, Canada

Delivered mail and medications to the entire hospital complex.

Winnipeg, Manitoba, Canada

ATC trainee for the Area Control Centre in Winnipeg.Trained in Cornwall, Ontario.Job shadowed and trained in the Winnipeg ACC.

Winnipeg, Manitoba, Canada

Basic training: small unit formations, small boat handling, communication systems, ship familiarization, internal mapping of frigate systems, RAS operations, extended at-sea job shadowing in all parts of a Canadian frigate.

Winnipeg, Manitoba, Canada

Small unit combat, weapon usage, winter manuevre training.

Winnipeg, Manitoba, Canada

Delivered local paper everyday.Collected fees directly from customers.Managed cash.

Comox, British Columbia, Canada

Delivered freshly made popcorn to neighbourhood by wagon.

Bachelor Of Education (B.Ed.), Mathematics And Computer Science

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