Michael Chavez Email & Phone Number

I am a virtual assistant with 3 years of experience, specializing in managing short-term rental platforms such as Airbnb, Booking.com, VRBO, and direct website operations. My expertise includes handling bookings, guest communications, and coordinating contractors for cleaning and maintenance. I am open to new roles and adapt quickly as a fast learner.

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  Virtual Assistant

  Pique Properties Inc.

  Sep 2021 - Jul 2024 - Edmonton, Alberta, Canada

  • Monitored and managed inbox, organizing emails and prioritizing messages for efficient workflow.• Enhanced client satisfaction by delivering prompt support through phone calls, emails, and live chat platforms.• Provided customers with accurate information and assistance via telephone, chat, and email.• Answered and screened incoming calls, scheduling appointments and taking detailed messages as needed.• Organized and tracked team tasks and project timelines using Trello and Asana for seamless collaboration.• Created and maintained property listings on Airbnb, Booking.com, VRBO, and a direct booking site.• Coordinated contractors for property cleaning, repairs, and maintenance to ensure optimal service delivery.

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  University Of San Carlos

  Computer Engineering