I specialize in providing product life-cycle management, customer account management, and product ramp-up management in smart-phone and VR products, IT project management and mobile service/platform planning in telecom industry. I hold director position with HTC and was a consultant during my tenure with Accenture. • Product delivery management : Lead product delivery management team of Google Pixel and VR products. Plan and execute product ramp-up from product developing to mass production, coordinate with key stakeholders and enable clear visibility on materials readiness, production plan , software readiness, and quality issues. • Product life-cycle management : For several global hero products, providing product cross-functional team leadership to drive product key-selling points and features lock-down in time for product development, clarity in product information communication to ensure optimal management decision-making and operational efficiency• Customer Account management : Leading several key European operator accounts to clarify customer requirements, plan project schedule and ensure product delivery with quality and in time• IT project management : Leading project management office to plan and manage project schedule for IT government project. • Mobile service planning: Plan 3G mobile service platform, mobile services and applications. • Customer care system: Participate in customer care system implementation.
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Vp, Solution And Pre-SalesRawstone 景承科技股份有限公司 -
Vp, Solution & Pre-SalesRawstone 景承科技股份有限公司 Apr 2020 - PresentTaipei, Taipei City, Taiwan● Lead the product solution & pre-sales team, responsible for product solution planning, product/project pre-selling for in-house software of digital account opening and mobile statement for FSI industry -
Director, Product Delivery ManagementHtc May 2006 - Dec 2019• Product delivery management director : - Lead product delivery managment team of Google Pixel phone, VR and IOT products, in charge of new product ramp up planning and execution fulfilling sales volume demand across each region• Product manager: - In charge of several global Hero product life cycle management • European account manager: - Lead several European Operators accounts for product commercialization, including Vodafone, Orange and O2. -
ConsultantAccenture 2000 - 2006• Consultant - Lead business case planning for the project of mobile interoperability testing lab - Lead technical architecture planning for Electronic To project - Plan 3G mobile platform and support product sell-in. • Analyst - Participate in customer care system implementation project for TW Mobile operator
Michael Chen Education Details
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Taipei UniversityMba -
National Tsing Hua UniversityIndustrial Engineering -
Mba, National Taipei University
Frequently Asked Questions about Michael Chen
What company does Michael Chen work for?
Michael Chen works for Rawstone 景承科技股份有限公司
What is Michael Chen's role at the current company?
Michael Chen's current role is VP, Solution and Pre-sales.
What schools did Michael Chen attend?
Michael Chen attended Taipei University, National Tsing Hua University, Mba, National Taipei University.
Who are Michael Chen's colleagues?
Michael Chen's colleagues are Thu Le, Amy Chang, Hsiang Fu Kao, 賈維耘, Deepika S, David Jen, Yi Fan Jade Wan.
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