Michael Chen Email & Phone Number

I specialize in providing product life-cycle management, customer account management, and product ramp-up management in smart-phone and VR products, IT project management and mobile service/platform planning in telecom industry. I hold director position with HTC and was a consultant during my tenure with Accenture. • Product delivery management : Lead product delivery management team of Google Pixel and VR products. Plan and execute product ramp-up from product developing to mass production, coordinate with key stakeholders and enable clear visibility on materials readiness, production plan , software readiness, and quality issues. • Product life-cycle management : For several global hero products, providing product cross-functional team leadership to drive product key-selling points and features lock-down in time for product development, clarity in product information communication to ensure optimal management decision-making and operational efficiency• Customer Account management : Leading several key European operator accounts to clarify customer requirements, plan project schedule and ensure product delivery with quality and in time• IT project management : Leading project management office to plan and manage project schedule for IT government project. • Mobile service planning: Plan 3G mobile service platform, mobile services and applications. • Customer care system: Participate in customer care system implementation.