Michael Chen Email & Phone Number

Sydney, Australia

We provide quality service and prompt attention to customers in determining what would suit their needs best. With our widest range of office and stationery products, we aim to lead the competition with our Price Beat Guarantee. Most importantly, we prioritise the health, safety and welfare of team members and customers over everything else.In addition to the aforementioned, my other responsibilities include:• Lawfully comply with all Officeworks policies and procedures• Present for work punctually and appropriately dressed• Carry out work & tasks in a conscientious and proficient manner

Sydney, Australia

Building on its deep expertise in serving public sector employees, StatePlus provides financial planning services provider to Australians to improve their financial well-being, especially in retirement.As a result of the 2018 Royal Commission inquiry into Misconduct in the Banking, Superannuation and Financial Services Industry, my responsibilities in StatePlus' Risk and Compliance role were:• Navigating through StatePlus' CRM systems and retrieving the appropriate client files for reviewing (e.g. Statement of Advice, Record of Advice etc.)• Reviewing client files and looking for specific client interactions and scenarios (e.g. whether the client has incurred a financial loss because of the advice or fees for no service provided etc.)• Documenting all relevant interactions and scenarios in an accurate and procedural manner• Reviewing the effectiveness of control systems and ensuring the data outcome is correct

Sydney, Australia

An internship unit as part of my postgraduate Economics degree to gain some exposure in their Change Management team.

Master’S Degree, Economics, 3.9/4

2016 Department of Economics Prize for International Trade 2016 Department of Economics Prize for Mathematical Economics

Bachelor’S Degree, Applied Finance, 3.4/4

2014 Department of Economics Prize for Applied Macroeconomics