Michael Chen Email & Phone Number

Taipei City, Taiwan

Work in Nokia Taiwan as a 5G Core solution architect

Taipei City, Taiwan

1. To work with Cisco AS team to implement APT LTE PCRF R122. Work as a team leader to lead a team consist of 7 engineers in charging of PCRF/DEA/DRA/AAA .3. Work as a solution manager to provide end to end solutions of PCRF/OCS/AAA/DEA/DRA 4. Work as a technical support engineer to provide technical support and consulting for Cisco LTE PCRF/Cisco AAA/F5 DEA DRA in a 7 * 24 environment5. Deploy Polaris HSS in ITRI NSA project.6. Deploy 5GC using solutions as Polaris 5GC + Lions RAN and QCT 5GC + Lions RAN

Taipei City, Taiwan

1. To work with Cisco AS team to implement APT LTE PCRF r62. Work as a technical support engineer to provide 7*24 tier 1 support for Cisco LTE PCRF.

Taipei City, Taiwan

1. Work as a director to lead TAC team to provide 7*24 tier 1 and tier 2 support for Amdocs AAA , Amdocs PCC , and ZTE SMS and MMS.2. Work as project manager to handle AAA (Radius), Policy and charging control (PCC) SMS, MMS and MPC project implementation.3. Work as solution manager for product solution of radius, PCC, big data and Tektronix probe.

Taipei City, Taiwan

1 Work as pre-sales to be a source of technical expertise to sales staff. To help sales person to sale solutions of WI-FI, AAA(radius) , PCEF/PCRF , OCS(online charging system) , DNS/DHCP and solutions of splunk(machine data search engine)2. Work as pre-sales to contribute to complex and diverse bids and projects within the value-added service arena for a broad range of multi vendor solutions.3. Work as technical leader to provide technical expertise to support ongoing value-added service projects implementation. The implemented projects include Radius(AAA) project, consisting of 5 team members ; Online-charging system project consisting of 5 team members ((cross-database and cross-platform solution utilizing Service-Oriented Architecture) Mobile Data Gating and Charging Solutions project consisting of 15 team members(cross-database and cross-platform solution utilizing Service-Oriented Architecture) Splunk project(The project purpose is to provide unique insights about application performance, usage related analytics and end user behavior based on machine data generated by cloud applications and datacenter applications) consisting of 6 team members. 4. Work as tier 2 and tier3 product support engineer to provide technical support to customers5. Work as project manager to plan, execute, and finalize projects according to strict deadlines and within budget.

Taipei City, Taiwan

1. PM of TWM Mobile Phone book backup and OTA(Over the Air) project , consisting of 10 team members2. PM of VIBO Mobile Phone book backup and OTA(Over the Air) project, consisting of 12 team members.3. PM of FET OTA (Over the Air)project 4. Provide first and second tiers technical support to local customers including CHT, TWM and FET.5. Provide support of SIM card solution implementation and training to local customers.

Taipei City, Taiwan

1. In charge of 2-way SMS system Implementation2. In charge of Brew system Implementation3. In charge of E-paper system Implementation4. In charge of BULK SMS System Implementation5. In charge of CSR WEB SITE Implementation APBW (www.apbw.com 亞太行動寬頻) , the first 3G operatorIT Manager managing team of 10 members1. In charge of 2-way SMS system Implementation2. In charge of Brew system Implementation3. In charge of E-paper system Implementation4. In charge of BULK SMS System Implementation5. In charge of CSR WEB SITE Implementation 6. In charge of JAVA download Implementation7. In charge of Ring-Tone download Implementation8. In charge of Color Ring Back Tone Implementation9. In charge of MPEG4 System Implementation10. In charge of MMS System Implementation11. In charge of ALBUM System Implementation12. In charge of Wavelet streaming system Implementation13. In charge of PIMS(Personal Information System) Implementation14. In charge of IN System Implementation15. In charge of Flexible Data Charging System Implementation16. In charge of Home Zone Billing System Implementation17. To be a project manager to manage 3G BSS projects including Billing system, Provisioning system, Settlement system (Voice/Content), CDR Mediation Device system, Data Warehouse, POS and SAP,18. To be a coordinator to help define APBW Business Processes and Standard Operation Processes.19. To lead a system engineer team to help front-end uses define detail requirements, write RFP , review proposal and functional specifications

Taipei City, Taiwan

1. Kenan billing system customized implementation.2. Fine-tune Kenan Billing system performance3. Kenan Billing system DR solution implementation4. Fine-tune in-house billing and reporting applications 5. Lead a DBA team to administer over 100 Oracle databases including billing system databases, mediation device databases, invoices reprinting system databases, settlement databases, revenue assurance databases, report server databases,6. Responsible for testing new patches and applying patches onto billing system

Master'S Degree, Computer & Information Science

Bachelor'S Degree, Management Information Systems, General